Frequently Asked Questions about Potbelly Sandwich Shop Careers

Yes, Potbelly Sandwich Shop offers both full-time and part-time positions. They have a variety of job opportunities including positions in customer service, food preparation, and management. The number of full-time and part-time positions available may vary depending on the location and current staffing needs. Interested applicants can inquire about specific job openings at their local Potbelly Sandwich Shop or visit their website for more information.

Yes, Potbelly Sandwich Shop may offer seasonal or temporary employment opportunities, particularly during busy holiday seasons or for special events. These positions may include roles such as seasonal cashiers, food prep workers, or delivery drivers. Interested individuals can inquire about these opportunities at their local Potbelly Sandwich Shop location or through the company's online job postings.

No, Potbelly Sandwich Shop does not offer opportunities for remote work or telecommuting. As a fast-casual restaurant, the majority of positions at Potbelly require employees to be physically present in the store to prepare and serve food to customers. However, there may be some administrative or corporate positions that allow for remote work, but these opportunities are not widely available.

At Potbelly Sandwich Shop, employees are eligible for paid time off and vacation days based on their length of service. Full-time employees receive 10 days of paid vacation after one year of service, and 15 days after three years. Part-time employees earn a prorated amount based on their average hours worked. Time off requests must be approved by managers in advance.

The policy at Potbelly Sandwich Shop prioritizes the safety and health of its employees. They are committed to providing a safe and healthy work environment by adhering to all federal and state regulations. Regular trainings and safety protocols are in place to prevent accidents and injuries. The company also encourages open communication and encourages employees to report any safety concerns they may have.

At Potbelly Sandwich Shop, employees are entitled to a 30-minute unpaid meal break for every five hours worked. Additionally, employees are allowed to take two 10-minute paid breaks for every eight hours worked. These breaks must be taken during the middle of the shift and cannot be combined. Employees are encouraged to communicate with their manager to schedule breaks and meal periods accordingly.

Yes, there is typically a probationary period for new employees at Potbelly Sandwich Shop. This period allows both the employee and the company to evaluate if the job is a good fit. The length of the probationary period may vary, but it is usually around 90 days. During this time, the employee's performance and behavior will be closely monitored before a decision is made about their continued employment.

Yes, Potbelly Sandwich Shop offers opportunities for cross-training in different positions. Employees can learn and train in various roles such as cashier, sandwich maker, and shift leader. This allows for a diverse skill set and the ability to fill in for other positions when needed. It also provides opportunities for career growth and advancement within the company.

The training process for new employees at Potbelly Sandwich Shop begins with an orientation to familiarize them with the company's history, values, and culture. They then receive on-the-job training, shadowing experienced employees and learning how to prepare sandwiches, interact with customers, and handle cash transactions. Ongoing training is provided through workshops and online modules to ensure employees are up-to-date on menu items and customer service standards.

Yes, there are specific dress code requirements for food handling positions at Potbelly Sandwich Shop. Employees are required to wear a clean and pressed Potbelly uniform, closed-toe non-slip shoes, and a hat or hairnet. Jewelry must be kept to a minimum and fingernails must be short and clean. These requirements ensure a clean and professional appearance while handling food.

At Potbelly Sandwich Shop, our policy is to prioritize promoting from within the organization whenever possible. We believe in recognizing and rewarding our dedicated employees who show potential and demonstrate a strong understanding of our company values. We strive to provide opportunities for growth and advancement to all employees, fostering a culture of development and success within our team.

Yes, there are opportunities for bonuses or commissions at Potbelly Sandwich Shop. The company offers a bonus program for hourly employees based on performance and sales goals. Additionally, there are opportunities for store managers to earn bonuses based on meeting financial targets and achieving guest satisfaction. Commission opportunities may also be available for catering sales associates.

Yes, there are specific qualifications and skills required for certain positions at Potbelly Sandwich Shop. For example, to be a shift leader, you must have previous supervisory experience and strong leadership skills. To be a sandwich maker, you should have basic cooking skills and be able to work in a fast-paced environment. Customer service and communication skills are important for all positions at Potbelly.

At Potbelly Sandwich Shop, we are looking for potential employees who possess strong communication and customer service skills, as well as a positive attitude and a willingness to learn. We value individuals who are team players and have a strong work ethic. Additionally, we prioritize candidates who have a passion for providing delicious food and creating a welcoming atmosphere for our customers.

Yes, Potbelly Sandwich Shop offers opportunities for flexible scheduling. They understand the importance of work-life balance and strive to accommodate their employees' scheduling needs. They offer a variety of shifts and allow employees to request time off or switch shifts with their coworkers. Additionally, they offer part-time and full-time positions, providing flexibility for those with varying availability.

Yes, there are opportunities for advancement within Potbelly Sandwich Shop. The company values promoting from within and offers various career development programs and training opportunities for employees. There are also opportunities to move up within different departments and roles, such as from a team member to a shift leader or from a shift leader to a manager. Performance and dedication are key factors in being considered for advancement opportunities.

Potbelly Sandwich Shop typically offers positions such as sandwich makers, cashiers, line cooks, shift leaders, and general managers. They also have openings for catering coordinators and delivery drivers. Additionally, there may be opportunities for part-time or seasonal roles, such as holiday helpers or interns. Check with your local Potbelly location for specific job openings and requirements.

Potbelly Sandwich Shop has multiple locations across the United States, with a strong presence in major cities such as Chicago, New York, and Washington D.C. Additionally, there are numerous locations in suburban areas and smaller towns throughout the country. Customers can easily find a Potbelly Sandwich Shop near them by using the store locator feature on the company's website or mobile app.

Potbelly Sandwich Shop is a fast-casual restaurant chain known for its toasted sandwiches, soups, salads, and shakes. Founded in 1977 in Chicago, Illinois, Potbelly has expanded to over 400 locations in the United States and internationally. The restaurant prides itself on using fresh, high-quality ingredients and offering a cozy atmosphere with live music in some locations.

Yes, there are opportunities for international employment with Potbelly Sandwich Shop. The company currently has locations in the United States, Canada, and the Middle East, with plans to expand into other countries in the future. They offer a variety of positions, including management, culinary, and customer service roles, which can provide valuable international work experience and cultural immersion.