Teller Lead

PNC Financial Services is looking for an experienced and customer-focused Teller Lead to join their team. In this role, you'll be responsible for overseeing teller activity, ensuring accurate and efficient customer service, and providing a positive branch environment. You'll be a confident leader, able to motivate and support the tellers under your supervision.To be successful in this role, you'll need several years of Teller experience and a strong understanding of banking regulations and procedures. You'll also need excellent customer service and communication skills, a passion for building relationships, and the ability to work well in a team environment.If you meet the qualifications and are inspired to join PNC Financial Services, we'd love to hear from you!

Responsibilities:

1. Supervise teller activity to ensure accurate and efficient customer service.
2. Ensure compliance with banking regulations and procedures.
3. Train and motivate tellers under your supervision.
4. Provide a positive branch environment to foster customer relationships.
5. Develop and implement strategies to improve customer service and operational efficiency.
6. Monitor customer transactions and provide assistance when needed.
7. Resolve customer complaints in a timely and professional manner.
8. Analyze customer feedback and take appropriate action.
9. Maintain up-to-date knowledge of banking products and services.
10. Collaborate with other branch personnel to ensure team success.

According to JobzMall, the average salary range for a Teller Lead in Philadelphia, PA, USA is between $21,000 and $35,800 per year. This salary range may vary depending on the location, the company, the experience of the employee, and other factors.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.