PNC Financial Services

Carlsbad, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello and welcome to PNC Financial Services! We are a leading financial institution dedicated to providing exceptional service and support to our clients. We are currently seeking a dedicated and customer-oriented individual to join our team as a Teller. In this role, you will have the opportunity to help our clients achieve their financial goals and build strong relationships with them. If you are a detail-oriented and reliable individual with a passion for providing top-notch customer service, we encourage you to apply for this position. Keep reading to learn more about the qualifications and responsibilities required for this role.

  1. Provide exceptional customer service to clients by welcoming them to the financial institution and assisting with their needs.
  2. Process various financial transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
  3. Balance cash drawers and maintain proper documentation of all transactions in accordance with company policies and procedures.
  4. Educate clients on the products and services offered by the company and assist them in selecting the best options for their financial needs.
  5. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty to the company.
  6. Stay updated on the latest financial products, services, and policies to provide accurate information to clients.
  7. Address and resolve any customer inquiries or concerns in a timely and professional manner.
  8. Follow all security and regulatory procedures to protect the company and its clients' assets.
  9. Collaborate with team members and other departments to ensure a smooth and efficient workflow.
  10. Maintain a clean and organized work area to provide a professional and welcoming atmosphere for clients.
  11. Meet individual and team performance goals set by the company.
  12. Continuously seek opportunities to improve and enhance the customer experience.
  13. Adhere to all company policies and procedures to ensure compliance and mitigate risk.
  14. Attend training and development sessions to enhance job knowledge and skills.
  15. Perform other duties as assigned by the supervisor or management.
Where is this job?
This job is located at Carlsbad, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Teller Position At Pnc Financial Services Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Handle Tasks Such As Counting Money And Performing Basic Math Calculations.

  • Customer Service Skills: Teller Positions At Pnc Financial Services Require Excellent Customer Service Skills. This Includes The Ability To Communicate Effectively, Handle Customer Inquiries And Complaints, And Maintain A Positive Attitude While Dealing With Clients.

  • Cash Handling Experience: Candidates For A Teller Job At Pnc Financial Services Should Have Some Experience Handling Cash. This Includes Counting And Balancing Cash Drawers, Processing Deposits And Withdrawals, And Accurately Counting And Distributing Currency And Coins.

  • Attention To Detail: Teller Positions Require A High Level Of Accuracy And Attention To Detail. Candidates Should Be Able To Identify And Correct Errors, Maintain Accurate Records, And Follow Strict Policies And Procedures To Ensure The Security Of Bank Transactions.

  • Teamwork And Collaboration: Teller Positions At Pnc Financial Services Often Require Working As Part Of A Team. Candidates Should Have The Ability To Work Well With Others, Collaborate On Tasks, And Support Their Colleagues In Order To Provide Efficient And High-Quality Service To Customers.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Computer proficiency

  • Teamwork

  • Sales skills

  • Problem-Solving

  • Accuracy

  • Banking Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Carlsbad, CA, USA is between $30,000 and $40,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or financial institution the Teller is employed by. Some Tellers may receive additional benefits such as bonuses or commissions.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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