PNC Financial Services

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? PNC Financial Services is seeking a highly motivated and dedicated Teller to join our team. As a Teller, you will be responsible for accurately and efficiently processing customer transactions while delivering a positive and memorable experience for every client. If you have excellent communication skills, a strong attention to detail, and a commitment to delivering exceptional service, we want to hear from you! Join our team and take the first step towards a rewarding career with PNC Financial Services.

  1. Accurately and efficiently process customer transactions, including deposits, withdrawals, and payments.
  2. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  3. Maintain a high level of accuracy and attention to detail when handling cash and sensitive customer information.
  4. Follow all bank policies and procedures to ensure compliance with banking regulations.
  5. Build and maintain strong customer relationships by actively listening and addressing their needs and concerns.
  6. Identify and recommend additional products or services that may benefit the customer.
  7. Handle and resolve customer complaints or issues in a timely and professional manner.
  8. Keep work area clean and organized to create a welcoming and professional atmosphere.
  9. Stay up-to-date on bank products, services, and policies to provide accurate and knowledgeable information to customers.
  10. Collaborate with team members and cross-functional departments to ensure seamless customer service.
  11. Adhere to all security and audit procedures to protect the bank and its customers.
  12. Meet or exceed individual and team sales goals to contribute to the success of the branch.
  13. Continuously strive to improve customer satisfaction and retention rates.
  14. Complete all required training and maintain knowledge of industry trends and best practices.
  15. Represent PNC Financial Services in a positive and professional manner at all times.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Customer Service Skills: The Ability To Provide Excellent Customer Service And Handle Customer Inquiries And Transactions With Professionalism And Courtesy Is An Essential Qualification For A Teller At Pnc Financial Services.

  • Cash Handling Experience: Teller Positions At Pnc Financial Services Require Candidates To Have Previous Experience Handling Cash And Performing Basic Accounting Tasks Such As Counting And Balancing Cash Drawers.

  • Attention To Detail: Teller Positions At Pnc Financial Services Require Candidates To Have A High Level Of Attention To Detail In Order To Accurately Process And Record Financial Transactions.

  • Communication Skills: The Ability To Effectively Communicate With Customers And Coworkers Is Crucial For A Teller At Pnc Financial Services. This Includes Being Able To Explain Bank Policies And Procedures In A Clear And Friendly Manner.

  • Computer Proficiency: In Today's Digital Age, Teller Positions At Pnc Financial Services Require Candidates To Have Basic Computer Skills And The Ability To Learn And Navigate Various Banking Software And Systems.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Accuracy

  • Cross-Selling

  • Financial Transactions

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Charlotte, NC, USA is between $24,000 and $35,000 per year. This range can vary depending on factors such as experience, level of education, and the specific banking institution.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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