PNC Financial Services

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to PNC Financial Services, where we are committed to providing exceptional financial services to our clients. We are currently seeking a dedicated Teller to join our team and help us deliver top-notch customer service at our branch. As a Teller, you will have the opportunity to interact with customers on a daily basis and play a crucial role in meeting their banking needs. We are looking for someone who is friendly, detail-oriented, and passionate about delivering excellent customer service. If you have a strong work ethic and are committed to providing a positive experience for our clients, we encourage you to apply. Here are the qualifications we are looking for in our ideal candidate.

  1. Greet and welcome customers to the branch, creating a positive and friendly atmosphere.
  2. Process various financial transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
  3. Provide excellent customer service by answering questions, resolving issues, and promoting bank products and services.
  4. Maintain a thorough understanding of bank policies and procedures to ensure compliance and security.
  5. Handle and balance cash drawers and maintain accurate records of all transactions.
  6. Collaborate with team members to ensure efficient and effective operations of the branch.
  7. Continuously strive to meet and exceed customer service and sales goals.
  8. Keep up-to-date with industry trends and changes in bank policies and procedures.
  9. Demonstrate a strong work ethic and commitment to providing exceptional customer service.
  10. Maintain a professional appearance and demeanor at all times.
  11. Act with integrity and maintain confidentiality of customer information.
  12. Communicate effectively with customers, coworkers, and management.
  13. Attend trainings and meetings to stay informed and enhance job knowledge.
  14. Proactively identify and report any suspicious or fraudulent activity.
  15. Adhere to all safety and security protocols to ensure the safety of customers and employees.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Previous Banking Experience: Candidates Should Have At Least 1-2 Years Of Experience Working In A Bank Or Financial Institution, Preferably In A Teller Or Customer Service Role.

  • Strong Math And Cash Handling Skills: Teller Positions Require Individuals To Accurately Count And Handle Large Sums Of Money, So Candidates Should Have Excellent Math Skills And Be Comfortable Working With Money.

  • Customer Service Skills: A Key Aspect Of Being A Teller Is Providing Excellent Customer Service To Clients. Candidates Should Have Strong Communication And Interpersonal Skills, As Well As The Ability To Handle Difficult Situations With Professionalism And Empathy.

  • Attention To Detail: Teller Transactions Involve A High Level Of Accuracy, So Candidates Should Have A Keen Eye For Detail To Avoid Any Errors Or Discrepancies.

  • Familiarity With Banking Systems And Technology: Pnc Financial Services Utilizes Various Banking Systems And Technology, So Candidates Should Be Comfortable Learning And Navigating These Platforms. Previous Experience With These Systems Is A Plus.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Accuracy

  • Banking Knowledge

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Baltimore, MD, USA is between $26,000 and $35,000 per year. This can vary depending on the specific bank or financial institution, as well as the individual's experience and qualifications.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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