PNC Financial Services

Cleveland, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to PNC Financial Services, where we are dedicated to providing our customers with exceptional banking experiences. We are currently seeking a confident and detail-oriented Teller to join our team and help us deliver top-notch customer service at all times. As a Teller, you will play a crucial role in our daily operations by efficiently processing financial transactions, providing accurate information, and building strong relationships with our clients. If you have excellent communication skills, a positive attitude, and a passion for helping others achieve their financial goals, we want to hear from you!

  1. Process Financial Transactions: The Teller will be responsible for accurately and efficiently processing various financial transactions, including deposits, withdrawals, and transfers, for our customers.
  2. Provide Exceptional Customer Service: The Teller will greet customers with a friendly and welcoming attitude, answer any questions or concerns they may have, and ensure that each customer has a positive experience.
  3. Build Relationships with Customers: The Teller will develop strong relationships with customers by providing personalized service, understanding their banking needs, and offering appropriate products and services.
  4. Maintain Cash Balances: The Teller will be responsible for managing and balancing cash drawers, ensuring accuracy and security at all times.
  5. Adhere to Bank Policies and Procedures: The Teller will follow all bank policies and procedures, including security protocols, to ensure the safety of our customers' accounts and the bank's assets.
  6. Promote Bank Products and Services: The Teller will actively promote and cross-sell bank products and services to customers, helping them to achieve their financial goals.
  7. Handle Customer Inquiries: The Teller will be the first point of contact for customer inquiries and will provide accurate and timely information to address any concerns or questions.
  8. Collaborate with Team Members: The Teller will work closely with other team members, including bankers and managers, to ensure seamless and efficient operations and provide exceptional service to customers.
  9. Maintain a Clean and Organized Work Area: The Teller will be responsible for keeping their work area clean and organized, including the teller line, office, and surrounding areas.
  10. Attend Training and Development Programs: The Teller will participate in training and development programs to enhance their knowledge and skills and stay updated on banking products, services, and procedures.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Cash Handling Experience: A Teller At Pnc Financial Services Must Have Previous Experience Handling Large Amounts Of Cash Accurately And Efficiently.

  • Customer Service Skills: As A Front-Line Representative Of The Bank, A Teller Must Have Exceptional Customer Service Skills To Provide A Positive And Professional Experience For Clients.

  • Attention To Detail: A Teller Must Be Detail-Oriented To Accurately Process Transactions, Balance Cash Drawers, And Prevent Errors And Discrepancies.

  • Basic Math And Computer Skills: Teller Positions Require Basic Math Skills To Count And Balance Cash, As Well As Computer Proficiency To Input And Process Transactions.

  • Strong Communication Skills: Effective Communication Is Essential For A Teller To Interact With Clients, Coworkers, And Other Departments Within The Bank. This Includes Verbal, Written, And Interpersonal Communication Skills.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Sales skills

  • Problem-Solving

  • Accuracy

  • Banking Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teller in Cleveland, OH, USA is between $26,000 to $33,000 per year. This may vary depending on the specific job duties, experience level, and the financial institution that the Teller is employed with. Some Tellers may also receive bonuses and other benefits in addition to their base salary.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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