Regional Banker/Teller
Welcome to PNC Financial Services! We are seeking a dynamic and customer-oriented Regional Banker/Teller to join our team and help deliver exceptional banking services to our clients. As a Regional Banker/Teller, you will play a pivotal role in promoting our brand and providing unparalleled financial solutions to meet the needs of our diverse clientele. If you have a passion for building relationships, thrive in a fast-paced environment, and possess the necessary qualifications, we encourage you to apply now and be a part of our growing family.
- Provide exceptional customer service by greeting and welcoming clients to PNC Financial Services and addressing their banking needs in a professional and friendly manner.
- Build and maintain strong relationships with clients to understand their financial goals and offer appropriate solutions.
- Process various banking transactions, including deposits, withdrawals, and loan payments accurately and efficiently.
- Educate clients on the features and benefits of PNC's products and services, and cross-sell additional products to meet their needs.
- Maintain a thorough knowledge of PNC's policies, procedures, and products to effectively assist clients and resolve any issues or concerns they may have.
- Keep up-to-date with industry trends and changes in banking regulations to ensure compliance and provide accurate information to clients.
- Collaborate with team members to achieve branch goals and actively participate in team meetings and training sessions.
- Adhere to security and risk management protocols to protect client information and prevent fraud.
- Act as a brand ambassador for PNC Financial Services by promoting our values and services in the community.
- Continuously strive to improve the client experience by providing feedback and suggestions for process improvements.
Customer Service Skills: A Successful Regional Banker/Teller Should Possess Excellent Customer Service Skills, Including The Ability To Communicate Effectively With Clients, Provide Solutions To Their Banking Needs, And Handle Any Customer Complaints Or Concerns In A Professional Manner.
Cash Handling Experience: As A Bank Teller, Handling Cash Transactions Is A Crucial Part Of The Job. Therefore, Having Experience In Cash Handling And The Ability To Accurately Count And Handle Large Sums Of Money Is A Must For This Role.
Knowledge Of Banking Products And Services: Regional Bankers/Tellers Need To Have A Strong Understanding Of Various Banking Products And Services Such As Checking And Savings Accounts, Loans, Credit Cards, And Other Financial Products. They Should Also Be Able To Explain These Products And Services To Customers And Make Recommendations Based On Their Needs.
Attention To Detail: In The Banking Industry, Accuracy Is Crucial. A Regional Banker/Teller Should Have A Keen Eye For Detail To Ensure That All Transactions Are Processed Correctly, Account Information Is Accurate, And There Are No Discrepancies In The Bank's Records.
Sales And Cross-Selling Abilities: Regional Bankers/Tellers Are Also Responsible For Promoting And Cross-Selling Various Banking Products And Services To Customers. Therefore, Having Sales Experience And The Ability To Identify And Capitalize On Sales Opportunities Is An Essential Qualification For This Role.
Communication
Sales
Time Management
Product knowledge
Multitasking
Attention to detail
Problem Solving
customer service
Cash Handling
Compliance
Teamwork
Financial Transactions
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Regional Banker/Teller in Columbus, IN, USA is $29,000-$41,000 per year. This may vary depending on the specific job duties, experience level, and company. Some regional bankers/tellers may also receive bonuses or commission based on performance.
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PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.
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