PNC Financial Services

Process Improvement Consultant Senior

PNC Financial Services

Columbus, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an innovative problem solver with a passion for driving organizational efficiency? Look no further, because PNC Financial Services is seeking a highly experienced Process Improvement Consultant Senior to join our team. As a senior member of our process improvement team, you will play a critical role in identifying and implementing improvements to our business processes to drive growth and customer satisfaction. We are seeking candidates with a strong background in process improvement methodologies and a proven track record of delivering successful results. If you are a strategic thinker with excellent communication and leadership skills, we invite you to apply for this exciting opportunity at PNC Financial Services.

  1. Lead the identification and implementation of process improvement initiatives within the organization.
  2. Utilize a variety of process improvement methodologies to drive efficiency and effectiveness.
  3. Work closely with cross-functional teams to understand current processes and identify areas for improvement.
  4. Analyze data and develop recommendations for process improvements.
  5. Develop and maintain project plans to ensure timely and successful implementation of process improvements.
  6. Communicate progress and results of process improvement initiatives to senior management.
  7. Train and mentor team members on process improvement methodologies and tools.
  8. Collaborate with stakeholders to ensure buy-in and support for process improvement initiatives.
  9. Conduct research and benchmarking to identify best practices and industry trends.
  10. Monitor and track key performance indicators to measure the success of process improvement initiatives.
  11. Identify and mitigate potential risks and roadblocks to the success of process improvement initiatives.
  12. Foster a culture of continuous improvement and innovation within the organization.
  13. Provide guidance and support to junior process improvement team members.
  14. Act as a subject matter expert on process improvement methodologies and tools.
  15. Proactively identify opportunities for process improvement and make recommendations for future initiatives.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Management, Finance, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Process Improvement, Preferably In A Financial Services Industry.

  • Strong Understanding Of Lean Six Sigma Methodologies And Experience Implementing Process Improvement Projects.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work With Cross-Functional Teams And Senior Leadership.

  • Proven Track Record Of Successfully Identifying And Implementing Process Improvement Initiatives That Have Resulted In Increased Efficiency, Cost Savings, And Improved Customer Satisfaction.

Required Skills
  • Risk Management

  • Quality Assurance

  • Change Management

  • Project Management

  • Data Analysis

  • Six sigma

  • Root Cause Analysis

  • Lean Methodology

  • Continuous Improvement

  • Process mapping

  • Stakeholder engagement

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Process Improvement Consultant Senior in Columbus, OH, USA is $100,000-$140,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry the consultant is working in.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2025
Apply BeforeSeptember 15th, 2025
This job posting is from a verified source. 

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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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