Personal Banker - Marketplace

Welcome to PNC Financial Services! As a Personal Banker for our Marketplace team, you will have the opportunity to provide exceptional customer service while assisting clients with their financial needs. We are looking for motivated individuals who are passionate about helping others achieve their financial goals. With a strong focus on building relationships and providing personalized solutions, this role offers the perfect blend of customer service and financial expertise. If you are a team player with a positive attitude and possess the necessary qualifications, we would love to have you join our team.

1. Greet and welcome clients to PNC Financial Services in a friendly and professional manner.
2. Provide excellent customer service by actively listening to clients' needs and concerns.
3. Assist clients with their financial needs, including opening accounts, completing transactions, and providing financial advice.
4. Build and maintain strong relationships with clients to ensure their ongoing satisfaction and loyalty.
5. Use financial expertise to recommend personalized solutions that meet clients' specific goals and needs.
6. Continuously stay updated on PNC's products, services, and policies to effectively assist clients.
7. Collaborate with team members to achieve team and individual goals.
8. Maintain a positive attitude and professional demeanor at all times, representing PNC in a positive light.
9. Adhere to all regulatory and compliance standards to ensure the safety and security of clients' finances.
10. Act as a brand ambassador for PNC, promoting and upholding the company's values and mission.
11. Proactively identify opportunities to improve the customer experience and provide feedback to management.
12. Participate in ongoing training and development to enhance skills and knowledge.
13. Handle client inquiries and resolve issues in a timely and efficient manner.
14. Meet and exceed individual and team performance goals.
15. Maintain accurate and organized records of client interactions and transactions.
16. Collaborate with other departments, such as lending and wealth management, to provide comprehensive solutions for clients.
17. Adhere to PNC's code of ethics and professional standards.
18. Continuously seek ways to improve processes and enhance the client experience.
19. Stay informed about industry trends and changes in the financial market.
20. Contribute to a positive and collaborative work environment.

According to JobzMall, the average salary range for a Personal Banker - Marketplace in Birmingham, AL, USA is between $35,000 and $55,000 per year. However, this may vary based on factors such as experience, qualifications, and the specific financial institution. Some personal bankers may also receive bonuses and other forms of compensation in addition to their base salary.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.