PNC Financial Services

Personal Banker

PNC Financial Services

McLean, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer service-oriented individual with a passion for finance? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Personal Banker at PNC Financial Services. As a Personal Banker, you will play a crucial role in providing exceptional service to our clients and helping them achieve their financial goals. We are looking for individuals with strong communication skills, a deep understanding of banking products and services, and a commitment to delivering personalized solutions. If you are ready to take your banking career to the next level, we encourage you to apply for this position.

  1. Provide exceptional customer service to clients by addressing their inquiries and concerns in a timely and professional manner.
  2. Proactively engage with clients to understand their financial needs and offer personalized solutions to help them achieve their goals.
  3. Conduct financial transactions accurately and efficiently, including deposits, withdrawals, and account transfers.
  4. Educate clients on the various banking products and services offered by PNC Financial Services.
  5. Collaborate with other team members to identify opportunities for cross-selling and upselling banking products and services.
  6. Stay up-to-date on industry trends and changes in banking regulations to ensure compliance and provide accurate information to clients.
  7. Build and maintain strong relationships with clients to promote retention and customer loyalty.
  8. Assist in the onboarding process for new clients, including opening new accounts and providing guidance on account features and benefits.
  9. Meet or exceed sales goals by actively promoting and selling banking products and services to new and existing clients.
  10. Continuously seek opportunities to improve the customer experience and provide feedback to management on ways to enhance service offerings.
  11. Maintain a thorough understanding of PNC Financial Services' policies and procedures and adhere to them at all times.
  12. Participate in training and development programs to enhance product knowledge and sales skills.
  13. Handle confidential information with discretion and ensure the security of client accounts.
  14. Adhere to all compliance and regulatory requirements, including but not limited to anti-money laundering and know-your-customer guidelines.
  15. Represent PNC Financial Services in a positive and professional manner at all times.
Where is this job?
This job is located at McLean, VA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Excellent Communication And Interpersonal Skills.

  • Proven Track Record Of Meeting Sales Goals And Providing Exceptional Customer Service.

  • Prior Experience In Banking, Preferably In A Customer-Facing Role.

  • Strong Knowledge Of Banking Products, Services, And Regulations.

Required Skills
  • Financial Planning

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Analytical Thinking

  • Relationship Building

  • Compliance

  • Problem-Solving

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Attention to detail

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker in McLean, VA, USA is between $42,000 and $58,000 per year. This can vary depending on the specific company and level of experience of the individual. Additionally, factors such as bonuses, commissions, and benefits can also impact the overall salary.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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