PNC Financial Services

Personal Banker

PNC Financial Services

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At PNC Financial Services, we believe in helping our customers achieve their financial goals and dreams. As a Personal Banker, you will have the opportunity to make a meaningful impact in the lives of our clients by providing personalized banking solutions and exceptional customer service. We are looking for a motivated and customer-focused individual to join our team. If you are passionate about finance and enjoy building relationships with others, we would love to have you on board. Keep reading to learn more about the qualifications we are looking for in our next Personal Banker.

  1. Provide exceptional customer service to clients by actively listening and understanding their financial needs and goals.
  2. Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  3. Identify and recommend appropriate banking products and services to clients based on their financial needs and goals.
  4. Process and manage client transactions, including deposits, withdrawals, and loan applications.
  5. Stay updated on industry knowledge and bank products and services to effectively advise clients.
  6. Meet and exceed sales goals by cross-selling and upselling bank products and services.
  7. Maintain accurate and organized client records and documentation.
  8. Adhere to all bank policies and procedures to ensure compliance and minimize risk.
  9. Proactively identify and resolve any client concerns or issues in a timely and professional manner.
  10. Collaborate with team members and other departments to provide a seamless and positive customer experience.
  11. Participate in training and development opportunities to continuously improve skills and knowledge.
  12. Keep up-to-date with regulatory requirements and ensure all transactions and activities are in compliance.
  13. Maintain a professional and friendly demeanor at all times while representing the bank.
  14. Act with integrity and maintain client confidentiality.
  15. Foster a positive and collaborative work environment.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Bachelor's Degree In Finance, Business, Or Related Field

  • Previous Experience In Banking, Sales, Or Customer Service

  • Knowledge Of Financial Products And Services, Including Loans, Investments, And Retirement Accounts

  • Strong Attention To Detail And Ability To Handle Confidential Information

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Relationship Building

  • Compliance

  • Problem-Solving

  • Cross-Selling

  • Financial Advising

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Banker in New York, NY, USA is $45,000 - $60,000 per year. This may vary depending on factors such as the specific bank or financial institution, the banker's level of experience, and their performance. In addition to a base salary, personal bankers may also receive bonuses, commissions, and other incentives based on their sales and customer service performance.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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