PNC Financial Services

Personal Banker

PNC Financial Services

Fort Wayne, IN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to PNC Financial Services, where we strive to provide our customers with personalized and exceptional banking services. As a Personal Banker, you will have the opportunity to build strong relationships with our clients and assist them in achieving their financial goals. We are looking for a highly motivated and customer-focused individual to join our team. If you have a passion for finance, excellent communication skills, and a desire to make a positive impact in people's lives, then we want to hear from you.

  1. Provide exceptional customer service by greeting and welcoming clients to the bank.
  2. Build and maintain strong relationships with clients to understand their financial needs and goals.
  3. Educate clients on various banking products and services offered by the bank.
  4. Assist clients in opening new accounts, managing existing accounts, and conducting financial transactions.
  5. Actively listen to clients' concerns and provide appropriate solutions to meet their needs.
  6. Meet and exceed sales goals by cross-selling and upselling bank products and services.
  7. Stay up-to-date on industry trends and changes in banking regulations to effectively assist clients.
  8. Collaborate with other team members to ensure a seamless and efficient customer experience.
  9. Proactively identify opportunities to improve customer satisfaction and retention.
  10. Maintain accurate and detailed records of client interactions and transactions.
  11. Participate in training and development programs to enhance knowledge and skills.
  12. Adhere to all bank policies and procedures, as well as regulatory requirements.
  13. Continuously seek ways to improve processes and procedures to enhance the overall customer experience.
  14. Maintain a professional appearance and demeanor at all times.
  15. Foster a positive and welcoming atmosphere for both clients and colleagues.
Where is this job?
This job is located at Fort Wayne, IN, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Excellent Communication And Interpersonal Skills To Build And Maintain Relationships With Clients.

  • Strong Knowledge Of Financial Products And Services, Including Loans, Investments, And Credit Cards.

  • Previous Experience In Banking Or Customer Service, Preferably In A Sales Role.

  • Ability To Analyze Financial Data And Make Recommendations To Clients Based On Their Individual Needs And Goals.

Required Skills
  • Financial Analysis

  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • customer service

  • Relationship Management

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Banking Products

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Personal Banker in Fort Wayne, IN, USA is $35,000 - $50,000 per year. This can vary depending on the specific bank and the individual's experience and qualifications. Some banks may offer higher salaries for more experienced or specialized personal bankers. Additionally, bonuses and benefits may also be included in the overall compensation package.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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