Operations Analyst

Are you a problem-solver with strong analytical skills? Do you thrive in a fast-paced and dynamic environment? PNC Financial Services is seeking a highly motivated and detail-oriented Operations Analyst to join our team. In this role, you will play a crucial role in supporting our business operations and driving efficiency. We are looking for a candidate who is driven, organized, and able to adapt to changing priorities. If you have a passion for data analysis and process improvement, we want to hear from you!

1. Conduct data analysis to identify trends and patterns in business operations.
2. Identify areas for process improvement and make recommendations to increase efficiency.
3. Collaborate with various teams to understand business needs and provide solutions.
4. Monitor and track key performance indicators to ensure operational goals are met.
5. Develop and maintain reports and dashboards to track operational performance.
6. Conduct research and gather data to support decision-making processes.
7. Proactively identify potential issues and troubleshoot problems as they arise.
8. Communicate and present findings and recommendations to management and stakeholders.
9. Assist in the implementation of new processes and procedures.
10. Maintain accurate and organized records of all operational activities.
11. Stay updated on industry trends and best practices to continuously improve processes.
12. Prioritize and manage multiple tasks and deadlines in a fast-paced environment.
13. Train and support team members on operational systems and processes.
14. Maintain confidentiality and adhere to data privacy regulations.
15. Foster a positive and collaborative work environment within the team.

According to JobzMall, the average salary range for a Operations Analyst in Baltimore, MD, USA is $60,000 to $80,000 per year. This may vary depending on the specific industry, company, and level of experience.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.