PNC Financial Services

Operations Analyst

PNC Financial Services

Cleveland, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to PNC Financial Services! We are seeking a highly motivated and detail-oriented Operations Analyst to join our dynamic team. As an Operations Analyst, you will play a critical role in identifying and implementing process improvements to drive efficiency and productivity within our organization. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and a passion for problem-solving. If you are looking for an exciting opportunity to make an impact and grow your career within a leading financial institution, we encourage you to apply for this role.

  1. Conduct thorough analysis of current operational procedures and identify areas for improvement.
  2. Develop and implement strategies to streamline processes and increase efficiency within the organization.
  3. Collaborate with cross-functional teams to gather data, identify bottlenecks, and propose solutions.
  4. Monitor and evaluate the effectiveness of implemented process improvements.
  5. Prepare detailed reports and presentations to communicate findings and recommendations to management.
  6. Utilize strong analytical skills to identify patterns and trends in data to inform decision-making.
  7. Maintain accurate and up-to-date documentation of processes and procedures.
  8. Act as a subject matter expert on operational processes and provide guidance and support to team members.
  9. Proactively identify potential operational risks and work with stakeholders to mitigate them.
  10. Stay updated on industry trends and best practices to continuously improve operations.
  11. Collaborate with other departments to ensure alignment and consistency across all operational processes.
  12. Handle ad hoc projects and tasks as assigned by management.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Economics, Or Related Field.

  • At Least 2-3 Years Of Experience In Operations Or Financial Analysis.

  • Strong Analytical Skills With The Ability To Interpret And Analyze Data To Make Informed Decisions.

  • Proficiency In Microsoft Excel, Access, And Other Data Analysis Tools.

  • Excellent Communication And Teamwork Skills, With The Ability To Collaborate With Various Departments And Stakeholders.

Required Skills
  • Risk Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Business Intelligence

  • Data Analysis

  • Communication

  • Time Management

  • Reporting

  • Compliance

  • Financial forecasting

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Analyst in Cleveland, OH, USA is $50,000 - $80,000 per year. This can vary depending on factors such as the specific company, years of experience, and education level. Senior Operations Analysts may earn a higher salary within this range, while entry-level or junior analysts may earn a lower salary.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeMay 22nd, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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