PNC Financial Services

Operational Excellence Undergraduate Intern

PNC Financial Services

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to PNC Financial Services, where we are committed to helping our clients achieve financial success. As an Operational Excellence Undergraduate Intern, you will have the opportunity to gain hands-on experience in a dynamic and fast-paced environment while contributing to our mission of operational excellence. We are seeking a driven and detail-oriented individual with a passion for continuous improvement and a desire to learn and grow. If you are ready to make a meaningful impact and develop valuable skills, we invite you to join our team.

  1. Assist with identifying areas for operational improvement and contribute to the development and implementation of solutions.
  2. Collaborate with cross-functional teams to gather data, conduct analyses, and make recommendations for process improvements.
  3. Participate in process mapping and documentation of current and future state processes.
  4. Support the tracking and monitoring of key performance indicators to measure the success of operational initiatives.
  5. Assist in creating training materials and conducting training sessions for employees on new processes and procedures.
  6. Conduct research and stay updated on industry best practices and trends related to operational excellence.
  7. Act as a liaison between various departments to promote effective communication and alignment on operational objectives.
  8. Support the development and maintenance of standard operating procedures and process documentation.
  9. Participate in project meetings and provide updates on progress and roadblocks.
  10. Maintain a high level of attention to detail and accuracy in all tasks and deliverables.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills: The Intern Should Have A Demonstrated Ability To Analyze Complex Information, Identify Root Causes Of Issues, And Propose Effective Solutions To Improve Operational Efficiency.

  • Excellent Communication Skills: The Intern Should Possess Strong Verbal And Written Communication Skills, As Well As The Ability To Effectively Communicate With Various Stakeholders And Present Findings And Recommendations.

  • Attention To Detail: The Intern Should Have A Keen Eye For Detail And Be Able To Identify And Address Potential Risks And Discrepancies In Processes.

  • Team Player: The Intern Should Be Able To Work Well In A Team Environment, Collaborate With Colleagues, And Contribute To A Positive And Productive Work Culture.

  • Proactive And Self-Motivated: The Intern Should Be Able To Take Initiative, Work Independently, And Be Self-Motivated In Completing Tasks And Projects. This Includes Being Able To Prioritize Tasks And Meet Deadlines In A Fast-Paced And Dynamic Work Environment.

Required Skills
  • Process Improvement

  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Critical Thinking

  • Continuous Improvement

  • Teamwork

  • Problem-Solving

  • Technical Proficiency

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operational Excellence Undergraduate Intern in Charlotte, NC, USA is $15-20 per hour. This range can vary depending on factors such as the specific company, the intern's level of experience and skills, and the industry. Some companies may offer higher salaries for interns with relevant coursework or prior experience in operational excellence. Additionally, interns may receive benefits such as housing stipends or transportation reimbursement in addition to their hourly wage.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJune 21st, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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