PNC Financial Services

Operational Excellence Undergraduate Intern

PNC Financial Services

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to PNC Financial Services, where we are committed to delivering exceptional customer service and driving operational excellence. As an Operational Excellence Undergraduate Intern, you will have the opportunity to learn and contribute to our efforts in continuously improving processes and procedures to enhance the overall efficiency and effectiveness of our organization. We are seeking a highly motivated and detail-oriented individual with a strong passion for excellence and a drive to make a positive impact. Join our team and gain valuable hands-on experience in a dynamic and fast-paced environment.

  1. Collaborate with the operational excellence team to identify areas for improvement and assist in developing solutions to enhance processes and procedures.
  2. Conduct research and analysis to support operational excellence initiatives and make recommendations for improvement.
  3. Assist in implementing and tracking performance metrics to measure the success of process improvements.
  4. Participate in cross-functional projects and work with various departments to identify process gaps and streamline operations.
  5. Attend training sessions and workshops to gain a deeper understanding of operational excellence principles and methodologies.
  6. Provide support for process documentation and standardization efforts.
  7. Identify and escalate potential issues or roadblocks to the operational excellence team for resolution.
  8. Contribute to the creation of training materials and job aids to support process improvements.
  9. Act as a liaison between various departments and the operational excellence team to ensure effective communication and collaboration.
  10. Demonstrate a strong commitment to delivering exceptional customer service and promoting a culture of excellence within the organization.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Excellent Communication And Interpersonal Skills.

  • Pursuing A Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Demonstrated Interest In Operational Excellence And Process Improvement.

  • Ability To Work Independently And In A Team Environment.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Communication Skills

  • Project Management

  • Data Analysis

  • Time Management

  • Root Cause Analysis

  • Lean Methodology

  • Performance metrics

  • Risk assessment

  • Teamwork

  • Change

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Creative Thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operational Excellence Undergraduate Intern in Baltimore, MD, USA is $15-$20 per hour. This can vary depending on the specific company and the intern's experience level. Some companies may offer higher salaries or additional benefits such as housing or transportation allowances. It is important to research and compare different internship opportunities to determine the best fit for your career goals and financial needs.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJuly 8th, 2026
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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