Lead Teller

Welcome to PNC Financial Services, where we are committed to providing exceptional banking services to our customers. We are currently seeking a highly motivated and experienced individual to join our team as a Lead Teller. In this role, you will have the opportunity to lead and mentor a team of tellers, while also providing excellent customer service and ensuring accuracy in all transactions. To be successful in this role, we are looking for candidates who possess strong leadership skills, a passion for customer service, and a keen attention to detail. If you are looking for a challenging and rewarding career in the banking industry, we encourage you to apply for this exciting opportunity.

1. Lead and mentor a team of tellers by providing guidance, support, and training to ensure their success and development.
2. Ensure accuracy in all transactions and adherence to banking regulations and policies.
3. Provide exceptional customer service by greeting and assisting customers with their banking needs.
4. Oversee the daily operations of the teller team, including cash handling, balancing, and vault management.
5. Create and maintain a positive and professional work environment for the teller team.
6. Identify and address any customer service or operational issues, and escalate as needed.
7. Maintain a thorough understanding of all banking products and services in order to effectively assist customers and promote their use.
8. Continuously monitor and improve processes to increase efficiency and customer satisfaction.
9. Collaborate with other departments and teams within PNC Financial Services to improve overall performance and customer experience.
10. Act as a role model for the team by demonstrating a strong work ethic, integrity, and a commitment to the company's values and mission.

According to JobzMall, the average salary range for a Lead Teller in Farmers Branch, TX, USA is $33,000-$39,000 per year. However, this may vary depending on factors such as experience, education, and employer.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.