Lead Teller

At PNC Financial Services, we are looking for a skilled and motivated individual to join our team as a Lead Teller. As a Lead Teller, you will play a crucial role in providing exceptional customer service and leading a team of tellers to ensure the smooth operation of our banking services. We are seeking candidates who possess strong leadership skills, excellent communication abilities, and a passion for delivering top-notch customer experiences. If you are a driven and customer-focused individual with a background in banking, we encourage you to apply for this exciting opportunity.

1. Lead a team of tellers: The primary responsibility of the Lead Teller will be to oversee and manage a team of tellers, ensuring they are performing their duties efficiently and effectively. This will involve scheduling, training, and supervising the team.
2. Provide exceptional customer service: The Lead Teller will be responsible for delivering exceptional customer service to all clients, handling any issues or concerns, and ensuring a positive and professional experience for all customers.
3. Ensure smooth operation of banking services: The Lead Teller will be responsible for ensuring the smooth operation of all banking services, including cash handling, deposits, withdrawals, and account inquiries. They will also be responsible for resolving any service-related issues that may arise.
4. Supervise daily transactions: The Lead Teller will be responsible for overseeing all daily transactions, ensuring accuracy, and following proper procedures to maintain the security of all transactions.
5. Train and develop team members: The Lead Teller will be responsible for training and developing team members to ensure they have the necessary skills and knowledge to perform their duties effectively. This may include conducting regular training sessions and providing feedback and coaching.
6. Maintain accurate records: The Lead Teller will be responsible for maintaining accurate records of all transactions, including balancing cash drawers, preparing reports, and reconciling discrepancies.
7. Communicate effectively: The Lead Teller will be responsible for maintaining effective communication with team members, customers, and other departments within the bank to ensure a cohesive and efficient operation.
8. Follow company policies and procedures: The Lead Teller will be expected to follow all company policies and procedures, including compliance with regulatory requirements, to ensure the safety and security of all banking operations.
9. Identify opportunities for improvement: The Lead Teller will be responsible for identifying areas for improvement within the team and processes and making suggestions to enhance efficiency and customer satisfaction.
10. Collaborate with other departments: The Lead Teller will work closely with other departments within the bank, such as loan

According to JobzMall, the average salary range for a Lead Teller in Birmingham, AL, USA is between $30,000 to $40,000 per year. However, this can vary depending on the specific company, location, and experience of the individual. Some factors that may impact salary range include the size and type of the bank, the level of responsibility and leadership required in the role, and the overall job market in the area. It is recommended to research the specific company and job listing for a more accurate salary range.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.