Lead Teller
Attention all experienced and driven banking professionals! PNC Financial Services is currently seeking a highly motivated individual to join our team as a Lead Teller. As a leader in the financial industry, we are looking for someone who is dedicated to providing exceptional customer service and has a passion for helping others achieve their financial goals. If you are a team player with strong communication skills and previous experience in cash handling and customer service, we invite you to apply for this exciting opportunity. Join our dynamic team and be a part of our mission to provide top-notch financial solutions to our valued customers.
- Provide exceptional customer service by engaging with clients and building strong relationships.
- Serve as a leader within the teller team, providing guidance and support to colleagues.
- Process financial transactions accurately, efficiently and in a timely manner.
- Maintain and balance cash drawers and adhere to all cash handling policies and procedures.
- Proactively identify and recommend financial solutions to meet clients' needs and goals.
- Demonstrate a strong understanding of banking products and services.
- Keep up-to-date with industry trends and best practices.
- Ensure compliance with all bank regulations and security protocols.
- Uphold a professional demeanor at all times, representing the bank in a positive and professional manner.
- Collaborate with other departments within the bank to provide a seamless customer experience.
- Participate in training and development opportunities to enhance skills and knowledge.
- Consistently meet and exceed performance goals and targets.
- Maintain accurate records and documentation related to transactions and customer interactions.
- Handle and resolve any customer complaints or issues in a timely and satisfactory manner.
- Continually seek out ways to improve processes and procedures for efficiency and customer satisfaction.
Banking Experience: A Strong Understanding Of Banking Processes And Procedures Is Essential For A Lead Teller At Pnc Financial Services. This Includes Knowledge Of Cash Handling, Check Processing, And Customer Service.
Leadership Skills: As A Lead Teller, You Will Be Responsible For Supervising And Training A Team Of Tellers. Therefore, Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Guidance, And Resolve Conflicts, Are Crucial For This Role.
Attention To Detail: Accuracy Is Critical In The Banking Industry, And A Lead Teller Must Have A Keen Eye For Detail. They Should Be Able To Spot Errors And Discrepancies In Financial Transactions And Take Appropriate Action To Correct Them.
Customer Service Orientation: Pnc Financial Services Places A Strong Emphasis On Providing Exceptional Customer Service. A Lead Teller Should Have Excellent Communication Skills, A Friendly And Professional Demeanor, And The Ability To Handle Difficult Customer Situations.
Cash Handling Expertise: As A Lead Teller, You Will Be Responsible For Managing And Balancing Large Amounts Of Cash. Therefore, Candidates For This Role Should Have A Proven Track Record Of Accurate And Efficient Cash Handling, As Well As Knowledge Of Internal Controls And Security Procedures.
Communication
Sales
Time Management
Attention to detail
customer service
Cash Handling
Team Leadership
Teamwork
Problem-Solving
Record-Keeping
Cross-Selling
Financial Transactions
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Lead Teller in Dallas, TX, USA is $34,000 to $45,000 per year. This can vary depending on factors such as experience, education, and the specific company or financial institution the lead teller is employed with. Some lead tellers may also be eligible for bonuses or commission based on their performance.
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PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.
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