Investment Operations Product Support Specialist
Join our team at PNC Financial Services as an Investment Operations Product Support Specialist and play a crucial role in supporting our investment operations products and services. In this role, you will use your strong analytical and problem-solving skills to ensure the smooth functioning of our investment operations and provide exceptional customer support. We are looking for a detail-oriented and highly organized individual with a passion for finance and investments. If you have a strong understanding of investment operations and possess excellent communication skills, we want to hear from you!
- Provide day-to-day support for investment operations products and services.
- Troubleshoot and resolve issues related to investment operations products and services.
- Maintain a high level of customer satisfaction by promptly addressing and resolving customer inquiries and concerns.
- Collaborate with cross-functional teams to identify and implement process improvements for investment operations.
- Conduct regular analysis of investment operations data to identify trends and areas for improvement.
- Develop and maintain documentation for investment operations processes and procedures.
- Stay up-to-date with industry trends and best practices in investment operations to ensure our products and services remain competitive.
- Communicate effectively with clients, internal teams, and external partners to provide updates and gather feedback.
- Assist with onboarding new clients and provide training on investment operations products and services.
- Participate in project initiatives related to investment operations, providing input and support as needed.
- Ensure compliance with all regulatory requirements and internal policies related to investment operations.
- Assist with the development and implementation of new investment operations products and services.
- Act as a subject matter expert for investment operations, providing guidance and support to team members as needed.
- Prioritize and manage multiple tasks and responsibilities in a fast-paced environment.
- Contribute to a positive and collaborative team culture, promoting teamwork and continuous learning.
Bachelor's Degree In Finance, Accounting, Or A Related Field.
Excellent Analytical And Problem-Solving Skills, With The Ability To Identify And Resolve Complex Issues.
Minimum Of 2-3 Years Of Experience In Investment Operations Or Financial Services Industry.
Strong Understanding Of Investment Products, Including Securities, Mutual Funds, And Alternative Investments.
Familiarity With Industry Regulations And Compliance Requirements, Such As Sec, Finra, And Aml Guidelines.
Risk Management
Financial Analysis
Process Improvement
Vendor Management
Communication
Time Management
Product knowledge
Attention to detail
Data Management
customer service
Teamwork
Problem-Solving
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Investment Operations Product Support Specialist in Charlotte, NC, USA is $45,000 to $75,000 per year. However, this can vary based on factors such as experience, education, and specific company and industry.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started