PNC Financial Services

Digital Product Manager Lead

PNC Financial Services

Baltimore, MD, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about driving digital innovation and enhancing the customer experience? Are you a strategic thinker with a strong background in product management? PNC Financial Services is seeking a highly motivated and experienced Digital Product Manager Lead to join our dynamic team. In this role, you will have the opportunity to lead a team and shape the future of our digital products. We are looking for a talented individual who is driven, collaborative, and customer-focused. If you have a proven track record of success in digital product management and possess strong leadership skills, we want to hear from you!

  1. Develop and execute digital product strategies and roadmaps that align with company objectives and enhance the overall customer experience.
  2. Lead a team of product managers and collaborate with cross-functional teams to drive digital product innovation, development, and implementation.
  3. Conduct market research and analyze customer needs and behaviors to identify opportunities for digital product enhancements and new product offerings.
  4. Define and prioritize product features and requirements, ensuring they are aligned with business goals and customer needs.
  5. Monitor and analyze product performance metrics, and use data-driven insights to make informed decisions and recommendations for product improvements.
  6. Manage the product lifecycle from ideation to launch, including gathering feedback, conducting user testing, and overseeing product updates and enhancements.
  7. Collaborate with marketing and sales teams to develop go-to-market plans and strategies for new digital products.
  8. Stay current with industry trends and best practices in digital product management, and use this knowledge to continuously improve our products and processes.
  9. Foster a culture of innovation and collaboration within the team, promoting a customer-centric mindset and a drive for excellence.
  10. Communicate product updates, progress, and challenges to stakeholders and senior management, providing regular reports and presentations as needed.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Computer Science, Business Administration, Or Marketing.

  • Minimum Of 5 Years Of Experience In Product Management, Preferably In The Financial Services Industry.

  • Strong Understanding Of Digital Tools And Technologies, Including Mobile Applications, Online Banking, And Data Analytics.

  • Proven Track Record Of Successfully Managing And Launching Digital Products And Features, From Conception To Market.

  • Excellent Leadership And Communication Skills, With The Ability To Collaborate With Cross-Functional Teams And Drive Product Strategy And Vision.

Required Skills
  • Product Development

  • Project Management

  • Data Analysis

  • Market Research

  • Agile Methodology

  • Digital Marketing

  • Stakeholder management

  • product strategy

  • Customer Insights

  • Product Roadmap

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Digital Product Manager Lead in Baltimore, MD, USA is between $100,000 to $150,000 per year. This may vary depending on factors such as experience, industry, and company size.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJuly 20th, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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