PNC Financial Services

Consumer Credit Specialist

PNC Financial Services

Cleveland, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping individuals achieve financial stability and reach their goals? Do you have a strong understanding of credit and lending processes? If so, PNC Financial Services is seeking a dynamic and knowledgeable Consumer Credit Specialist to join our team. In this role, you will work closely with our clients to evaluate their creditworthiness and provide tailored solutions to help them achieve their financial objectives. Your expertise in consumer credit and exceptional customer service skills will be essential in building and maintaining strong relationships with our clients. Join us and make a positive impact on the financial well-being of our customers.

  1. Evaluate client creditworthiness: The Consumer Credit Specialist will be responsible for assessing the creditworthiness of clients by reviewing their credit history, income, and financial statements.
  2. Provide tailored solutions: Based on the client's financial situation, the Specialist will develop personalized solutions to help them achieve their financial goals, such as improving credit score or reducing debt.
  3. Conduct credit analysis: The Specialist will analyze credit reports, loan applications, and other financial documents to determine the client's ability to repay loans and make informed lending decisions.
  4. Build and maintain relationships: This role requires building and maintaining strong relationships with clients by providing exceptional customer service and understanding their financial needs.
  5. Stay updated on industry trends: The Specialist will stay informed about changes in lending regulations and industry trends to ensure compliance and provide the best solutions to clients.
  6. Collaborate with team members: The Consumer Credit Specialist will work closely with other team members, such as loan officers and underwriters, to ensure a smooth and efficient lending process.
  7. Educate clients: The Specialist will educate clients about credit and lending processes, helping them make informed decisions and improve their financial literacy.
  8. Provide excellent customer service: The Specialist will be responsible for delivering excellent customer service to clients, addressing any concerns or issues they may have and providing timely and accurate information.
  9. Maintain confidentiality: As this role involves handling sensitive financial information, the Specialist must maintain strict confidentiality and adhere to data protection regulations.
  10. Meet performance goals: The Consumer Credit Specialist will be expected to meet and exceed performance goals, such as loan volume and customer satisfaction, set by the company.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Or A Related Field.

  • Minimum Of 2 Years Experience In Consumer Credit Analysis And Underwriting.

  • Knowledge Of Credit Laws And Regulations, Such As The Fair Credit Reporting Act And Equal Credit Opportunity Act.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Make Sound Credit Decisions.

  • Excellent Communication And Customer Service Skills, With The Ability To Effectively Communicate Complex Financial Information To Clients.

Required Skills
  • Financial Planning

  • Data Analysis

  • Negotiation skills

  • Budget management

  • customer service

  • Credit Analysis

  • Compliance

  • Risk assessment

  • Loan Processing

  • Fraud detection

  • Credit Counseling

  • Credit Repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Consumer Credit Specialist in Cleveland, OH, USA is between $35,000 to $50,000 per year. However, this can vary depending on the specific job responsibilities, experience, and company. Some Consumer Credit Specialists may earn higher salaries in the range of $60,000 to $80,000 per year. Additionally, factors such as bonuses, commissions, and benefits can also impact the overall salary for this position.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 4th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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