PNC Financial Services

Communication Lead

PNC Financial Services

Cleveland, OH, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a skilled communicator with a passion for driving impactful messaging and building strong relationships? Look no further! PNC Financial Services is seeking a dynamic and experienced Communication Lead to join our team. As the Communication Lead, you will play a critical role in shaping the organization's internal and external communication strategies. You will work closely with cross-functional teams to develop and execute communication plans that align with our business objectives. This is an exciting opportunity to make a significant impact in a fast-paced and collaborative environment. If you have a strong background in communication and are ready to take on a leadership role, we want to hear from you!

  1. Develop and implement internal and external communication strategies that align with the organization's business objectives.
  2. Collaborate with cross-functional teams to identify communication needs and opportunities.
  3. Create impactful messaging that resonates with the organization's target audience.
  4. Act as the main point of contact for all communication-related initiatives and projects.
  5. Establish and maintain strong relationships with key stakeholders, both internally and externally.
  6. Oversee the production and distribution of all communication materials, including but not limited to press releases, social media posts, and internal newsletters.
  7. Monitor and analyze communication efforts to measure effectiveness and make recommendations for improvement.
  8. Stay updated on industry trends and best practices in communication to ensure the organization's messaging remains relevant and impactful.
  9. Train and mentor team members on communication strategies, tools, and techniques.
  10. Serve as a spokesperson for the organization and represent its values and mission to external audiences.
  11. Handle any potential crisis communication situations with professionalism and sensitivity.
  12. Collaborate with marketing and branding teams to ensure consistency in messaging and brand voice.
  13. Manage communication budgets and allocate resources effectively.
  14. Proactively identify and address any potential communication challenges or issues.
  15. Maintain a high level of confidentiality and professionalism in all communication efforts.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Bachelor's Degree In Communications, Public Relations, Marketing, Or A Related Field.

  • Minimum Of 5 Years Of Experience In A Communication Or Marketing Role, Preferably In The Financial Services Industry.

  • Excellent Written And Verbal Communication Skills, With The Ability To Tailor Messages For Different Audiences.

  • Strong Project Management Skills And Experience Leading Cross-Functional Teams.

  • Proficiency With Various Communication Tools And Platforms, Such As Social Media, Email Marketing, And Content Management Systems.

Required Skills
  • Strategic Planning

  • Project Management

  • Team Management

  • Budget management

  • Content Creation

  • Digital Marketing

  • Public Relations

  • Brand Development

  • Event Coordination

  • Stakeholder engagement

  • Crisis Communication

  • Data

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Communication Lead in Cleveland, OH, USA is $60,000-$90,000 per year. However, this can vary depending on the specific industry, company, and level of experience of the individual.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJune 21st, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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