PNC Financial Services

Commercial Loan Operations Manager - Agency

PNC Financial Services

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced operations manager with a background in commercial lending? Are you looking for a dynamic and challenging role in the financial services industry? Look no further! PNC Financial Services is seeking a highly skilled and motivated Commercial Loan Operations Manager to join our team. In this role, you will oversee and manage the operations for our agency commercial loan portfolio, ensuring efficient and effective processes that meet regulatory and compliance requirements. Your strong leadership skills, attention to detail, and commercial loan expertise will be essential in driving the success of our organization. If you are ready to take on a new and exciting opportunity, we encourage you to apply today!

  1. Oversee and manage the operations for our agency commercial loan portfolio.
  2. Ensure efficient and effective processes are in place to handle all aspects of commercial lending.
  3. Monitor and improve key performance indicators (KPIs) related to loan processing and servicing.
  4. Ensure compliance with all relevant laws, regulations, and company policies.
  5. Develop and maintain relationships with internal stakeholders and external partners.
  6. Lead and mentor a team of loan operations staff, providing guidance and support as needed.
  7. Identify areas for process improvement and implement solutions to increase efficiency and productivity.
  8. Conduct regular audits to ensure accuracy and completeness of loan files.
  9. Monitor industry trends and changes in regulations to adapt processes accordingly.
  10. Collaborate with other departments, such as credit and risk management, to ensure a cohesive and streamlined loan process.
  11. Communicate with clients and provide excellent customer service, addressing any concerns or issues in a timely and professional manner.
  12. Generate reports and analyze data to provide insights and recommendations for portfolio growth and risk management.
  13. Develop and implement training programs for loan operations staff to ensure continuous improvement and compliance.
  14. Represent the organization in meetings and conferences related to commercial lending operations.
  15. Proactively identify and address any potential risks to the loan portfolio.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Commercial Loan Operations Management, Preferably In An Agency Setting.

  • In-Depth Knowledge Of Loan Servicing Processes, Including Loan Booking, Payments, And Escrow Management.

  • Strong Understanding Of Applicable Regulations And Compliance Requirements Related To Commercial Loan Operations.

  • Excellent Leadership And Communication Skills, With The Ability To Manage And Develop A Team Of Loan Operations Professionals.

Required Skills
  • Risk Management

  • Financial Analysis

  • Process Improvement

  • Project Management

  • Contract Negotiation

  • Team Leadership

  • Client Relationship Management

  • Loan servicing

  • Loan Processing

  • Budget planning

  • Compliance Oversight

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Commercial Loan Operations Manager - Agency in Charlotte, NC, USA is $88,000 - $120,000 per year. This can vary depending on experience, education, and specific job duties. Some factors that may affect a Commercial Loan Operations Manager's salary in this location include the size and type of organization they work for, their level of responsibility, and the overall demand for their skills and expertise in the job market.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJune 21st, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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