Commercial Loan Operations Manager - Agency

Welcome to PNC Financial Services, where we are committed to helping our clients achieve their financial goals. We are currently seeking a driven and experienced Commercial Loan Operations Manager - Agency to join our team. As the manager of our commercial loan operations, you will play a crucial role in overseeing the efficient and accurate processing of commercial loan transactions for our agency clients. In this role, you will have the opportunity to lead a team and utilize your expertise to ensure our clients' needs are met in a timely and professional manner. We are looking for someone with a strong background in commercial loan operations and a passion for providing exceptional customer service. If you are a self-motivated individual with a keen eye for detail and a desire to make a difference in the financial industry, we encourage you to apply for this exciting opportunity.

1. Oversee the daily operations of the commercial loan department for our agency clients.
2. Lead and manage a team of loan operations professionals to ensure timely and accurate processing of loan transactions.
3. Develop and implement policies and procedures to improve efficiency and effectiveness of loan operations.
4. Monitor and maintain loan processing systems to ensure they are up-to-date and functioning properly.
5. Collaborate with other departments to ensure seamless integration and communication.
6. Provide exceptional customer service to clients by promptly addressing any issues or concerns.
7. Serve as a subject matter expert on commercial loan operations and keep up-to-date with industry trends and regulations.
8. Prepare and present reports to upper management on loan operations performance and areas for improvement.
9. Train and mentor new employees on loan processing procedures and systems.
10. Ensure compliance with all regulatory requirements and internal policies.
11. Manage and prioritize multiple tasks and deadlines effectively.
12. Identify and implement process improvements to increase efficiency and mitigate risk.
13. Conduct regular audits to ensure accuracy and completeness of loan documentation and records.
14. Collaborate with the sales team to understand client needs and provide solutions that meet their financial goals.
15. Act as a liaison between clients, internal teams, and external auditors.
16. Stay current on industry best practices and make recommendations for continuous improvement.
17. Foster a positive and collaborative work environment within the team.
18. Set performance goals and conduct performance evaluations for team members.
19. Handle escalated customer issues and provide timely resolutions.
20. Represent the company in a professional manner at industry events and conferences.

According to JobzMall, the average salary range for a Commercial Loan Operations Manager - Agency in Farmers Branch, TX, USA is $83,000 - $130,000 per year. Factors such as experience, education, and company size can affect the actual salary for this position.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.