PNC Financial Services

Commercial Loan Operations Manager - Agency

PNC Financial Services

Birmingham, AL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a dynamic and driven individual with a strong background in commercial loan operations? Do you thrive in a fast-paced and collaborative environment? PNC Financial Services is seeking a highly skilled Commercial Loan Operations Manager - Agency to join our team. In this role, you will oversee the agency loan operations function and ensure the efficient and accurate processing of commercial loans. Your leadership, attention to detail, and strong communication skills will be crucial in delivering exceptional service to our clients. If you have a passion for operations and are looking for a challenging and rewarding career opportunity, we want to hear from you.

  1. Oversee and manage the agency loan operations function to ensure timely and accurate processing of commercial loans.
  2. Lead a team of loan operations professionals, providing guidance, support, and direction to achieve department goals.
  3. Develop and implement processes and procedures to improve the efficiency and effectiveness of loan operations.
  4. Monitor and analyze loan data to ensure compliance with regulations and company policies.
  5. Collaborate with other departments, such as underwriting and credit, to ensure seamless loan processing.
  6. Provide training and development opportunities to team members to enhance their skills and knowledge.
  7. Communicate with clients and internal stakeholders to address any issues or concerns and provide exceptional customer service.
  8. Stay informed on industry trends and changes in regulations related to commercial loan operations.
  9. Prepare and present reports on loan operations performance and make recommendations for improvement.
  10. Handle escalated issues and resolve them in a timely and efficient manner.
  11. Foster a positive and collaborative work environment within the loan operations team.
  12. Continuously identify opportunities for process improvements and implement solutions to enhance efficiency and accuracy.
  13. Ensure compliance with all company policies, procedures, and regulations.
  14. Maintain confidentiality of sensitive information and adhere to data security protocols.
  15. Assist with special projects and initiatives as needed.
Where is this job?
This job is located at Birmingham, AL, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Commercial Loan Operations, Preferably In An Agency Setting.

  • In-Depth Knowledge Of Loan Servicing And Documentation Processes, Including Loan Origination, Funding, And Servicing.

  • Strong Understanding Of Regulatory Requirements And Compliance Related To Loan Operations.

  • Excellent Analytical And Problem-Solving Skills, With The Ability To Make Sound Decisions Under Pressure.

Required Skills
  • Risk Management

  • Financial Reporting

  • Process Improvement

  • Project Management

  • Vendor Management

  • Data Analysis

  • Quality Control

  • Team Leadership

  • Client Relations

  • Loan servicing

  • Loan Processing

  • Compliance monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Commercial Loan Operations Manager - Agency in Birmingham, AL, USA is $86,000 - $120,000 per year. Factors such as experience, education, and the specific company and job responsibilities can affect the salary range.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeJune 21st, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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