
Commercial Loan Operations Manager - Agency
Are you a dynamic and driven individual with a strong background in commercial loan operations? Do you thrive in a fast-paced and collaborative environment? PNC Financial Services is seeking a highly skilled Commercial Loan Operations Manager - Agency to join our team. In this role, you will oversee the agency loan operations function and ensure the efficient and accurate processing of commercial loans. Your leadership, attention to detail, and strong communication skills will be crucial in delivering exceptional service to our clients. If you have a passion for operations and are looking for a challenging and rewarding career opportunity, we want to hear from you.
- Oversee and manage the agency loan operations function to ensure timely and accurate processing of commercial loans.
- Lead a team of loan operations professionals, providing guidance, support, and direction to achieve department goals.
- Develop and implement processes and procedures to improve the efficiency and effectiveness of loan operations.
- Monitor and analyze loan data to ensure compliance with regulations and company policies.
- Collaborate with other departments, such as underwriting and credit, to ensure seamless loan processing.
- Provide training and development opportunities to team members to enhance their skills and knowledge.
- Communicate with clients and internal stakeholders to address any issues or concerns and provide exceptional customer service.
- Stay informed on industry trends and changes in regulations related to commercial loan operations.
- Prepare and present reports on loan operations performance and make recommendations for improvement.
- Handle escalated issues and resolve them in a timely and efficient manner.
- Foster a positive and collaborative work environment within the loan operations team.
- Continuously identify opportunities for process improvements and implement solutions to enhance efficiency and accuracy.
- Ensure compliance with all company policies, procedures, and regulations.
- Maintain confidentiality of sensitive information and adhere to data security protocols.
- Assist with special projects and initiatives as needed.
Bachelor's Degree In Finance, Business, Or A Related Field.
Minimum Of 5 Years Of Experience In Commercial Loan Operations, Preferably In An Agency Setting.
In-Depth Knowledge Of Loan Servicing And Documentation Processes, Including Loan Origination, Funding, And Servicing.
Strong Understanding Of Regulatory Requirements And Compliance Related To Loan Operations.
Excellent Analytical And Problem-Solving Skills, With The Ability To Make Sound Decisions Under Pressure.
Risk Management
Financial Reporting
Process Improvement
Project Management
Vendor Management
Data Analysis
Quality Control
Team Leadership
Client Relations
Loan servicing
Loan Processing
Compliance monitoring
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Commercial Loan Operations Manager - Agency in Birmingham, AL, USA is $86,000 - $120,000 per year. Factors such as experience, education, and the specific company and job responsibilities can affect the salary range.
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PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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