PNC Financial Services

Client Solution Specialist

PNC Financial Services

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At PNC Financial Services, we believe in helping our clients achieve their financial goals and dreams. As a Client Solution Specialist, you will play a crucial role in providing personalized solutions and exceptional service to our clients. We are seeking a passionate and driven individual with a strong understanding of financial products and services, excellent communication skills, and a customer-centric mindset. If you are looking for a challenging and rewarding career with a leading financial institution, we invite you to join our team at PNC Financial Services.

  1. Provide exceptional customer service by addressing client inquiries, concerns, and requests promptly and effectively.
  2. Develop a deep understanding of PNC's financial products and services to effectively advise and guide clients towards achieving their financial goals.
  3. Build and maintain strong relationships with clients to promote long term satisfaction and retention.
  4. Collaborate with other team members and departments to ensure a seamless and positive client experience.
  5. Proactively identify and address potential issues or opportunities for improvement in client interactions.
  6. Stay up-to-date with industry trends and changes in financial regulations to accurately and compliantly serve clients.
  7. Utilize PNC's systems and tools to efficiently manage and track client interactions and transactions.
  8. Meet and exceed performance goals and metrics set by PNC.
  9. Continuously seek opportunities to deepen client relationships and promote additional products and services.
  10. Demonstrate a commitment to PNC's values and ethics in all client interactions and business practices.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills.

  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Knowledge Of Banking Products And Services, Including Loans, Investments, And Credit Cards.

  • Minimum Of 2 Years Experience In Financial Services Or Sales.

  • Excellent Problem-Solving And Analytical Abilities.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Relationship Management

  • Analytical Thinking

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Solution Specialist in Raleigh, NC, USA is $39,000 - $62,000. However, this can vary depending on factors such as years of experience, education, and specific job responsibilities. Additionally, the salary may be higher or lower in different industries or companies. It is best to research the specific company and role to get a more accurate salary estimate.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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