Client Solution Specialist

Are you a people-oriented problem solver with a passion for delivering exceptional customer service? PNC Financial Services is seeking a Client Solution Specialist to join our team! As a member of our Client Solution team, you will have the opportunity to use your strong communication and critical thinking skills to provide tailored solutions to our clients' financial needs. We are looking for individuals who possess a genuine desire to help others and have a strong understanding of financial products and services. If you are ready to take the next step in your career and make a positive impact on the lives of our clients, we encourage you to apply for this exciting opportunity!

1. Provide exceptional customer service to clients by actively listening to their needs and concerns and offering tailored solutions.
2. Utilize strong communication skills to effectively explain financial products and services to clients.
3. Use critical thinking skills to analyze and solve complex client issues.
4. Demonstrate a thorough understanding of financial products and services offered by PNC Financial Services.
5. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
6. Collaborate with team members to identify and implement process improvements for better client experience.
7. Proactively identify potential issues and escalate to appropriate parties for resolution.
8. Stay updated on industry trends and changes in financial products and services to better serve clients.
9. Adhere to company policies and procedures at all times.
10. Meet and exceed performance metrics, including sales goals and customer satisfaction ratings.
11. Continuously strive to improve and enhance the client experience.
12. Maintain confidentiality and protect sensitive client information.
13. Participate in training and development programs to enhance knowledge and skills.
14. Represent PNC Financial Services in a professional and positive manner at all times.
15. Contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Client Solution Specialist in San Diego, CA, USA is between $50,000 and $70,000 per year. This may vary depending on the specific company, experience, and skills of the individual.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.