Client Solution Specialist

Are you a customer service superstar with a passion for problem-solving? Do you thrive in a fast-paced, dynamic environment? PNC Financial Services is seeking a dedicated and driven Client Solution Specialist to join our team. As a Client Solution Specialist, you will play a crucial role in providing top-notch service to our clients and finding creative solutions to meet their financial needs. We are looking for individuals with strong communication skills, a positive attitude, and a desire to excel in the financial industry. If you are ready to take on a challenging and rewarding role, we want to hear from you!

1. Provide exceptional customer service to clients by addressing their needs and concerns in a timely and professional manner.
2. Utilize problem-solving skills to identify and resolve client issues, escalating to higher levels as necessary.
3. Maintain a thorough understanding of PNC Financial Services' products and services in order to effectively assist clients.
4. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty to PNC.
5. Stay up-to-date on industry trends and changes in order to effectively guide clients towards the best financial solutions.
6. Collaborate with team members to share knowledge and best practices for providing excellent customer service.
7. Meet and exceed performance metrics and goals set by PNC Financial Services.
8. Proactively identify opportunities to improve processes and procedures for better client experiences.
9. Communicate with clients through various channels including phone, email, and in-person meetings.
10. Demonstrate a positive attitude and adaptability in a fast-paced, ever-changing environment.

According to JobzMall, the average salary range for a Client Solution Specialist in Akron, OH, USA is between $40,000 to $60,000 per year. This may vary depending on the specific company, location, and level of experience of the individual.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.