PNC Financial Services

Client Solution Specialist

PNC Financial Services

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural problem solver with a passion for providing exceptional customer service? Are you looking for a dynamic and challenging role in the financial services industry? Look no further than PNC Financial Services for your next career opportunity! As a Client Solution Specialist, you will play a critical role in building and maintaining strong relationships with our clients by providing them with tailored solutions to meet their financial needs. We are seeking individuals with strong communication skills, a deep understanding of financial products and services, and a commitment to delivering top-notch service. Join our team and be a part of a company that values your skills and invests in your professional growth.

  1. Provide exceptional customer service to clients by actively listening to their needs and concerns and offering tailored solutions.
  2. Build and maintain strong relationships with clients by understanding their financial goals and providing personalized recommendations.
  3. Serve as a primary point of contact for clients, responding to inquiries and resolving any issues in a timely and professional manner.
  4. Continuously expand knowledge and understanding of financial products and services to effectively advise clients.
  5. Collaborate with other team members to ensure a seamless and efficient client experience.
  6. Proactively identify opportunities to improve client satisfaction and retention.
  7. Maintain accurate and up-to-date client records and documentation.
  8. Meet and exceed individual and team performance goals and objectives.
  9. Communicate effectively and professionally with clients, colleagues, and other stakeholders.
  10. Uphold company values and maintain a high level of professionalism in all interactions.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Minimum Of 2-3 Years Of Experience In The Financial Services Industry, Preferably In A Customer-Facing Role.

  • Strong Knowledge Of Banking Products And Services, Including Consumer And Commercial Lending, Investment Products, And Cash Management Solutions.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Rapport And Establish Trust With Clients.

  • Proven Track Record Of Achieving Sales Goals And Providing Exceptional Customer Service.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Relationship Management

  • Analytical Thinking

  • Teamwork

  • Problem-Solving

  • Financial Literacy

  • Multit

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Solution Specialist in Phoenix, AZ, USA is between $45,000 to $60,000 per year. This can vary depending on factors such as experience level, industry, and company size. Some companies may also offer additional benefits and bonuses.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJune 9th, 2026
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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