Client Solution Specialist

Are you a customer-focused individual with a passion for problem-solving and providing top-notch service? Are you looking for an exciting opportunity to join a dynamic financial services organization? Look no further! PNC Financial Services is seeking a Client Solution Specialist to join our team. In this role, you will be responsible for building and maintaining relationships with clients, understanding their needs, and providing tailored solutions to help them achieve their financial goals. If you have excellent communication skills, a strong attention to detail, and a background in finance or customer service, we want to hear from you! Join us in delivering exceptional experiences and making a positive impact on our clients' financial well-being.

1. Build and maintain strong relationships with clients by actively listening to their needs and providing personalized solutions.
2. Understand the products and services offered by PNC Financial Services to effectively communicate and recommend solutions to clients.
3. Identify and anticipate potential issues or challenges for clients and proactively address them.
4. Collaborate with other team members and departments to ensure seamless and efficient service delivery to clients.
5. Uphold the company's standards of exceptional customer service and professionalism at all times.
6. Utilize strong problem-solving skills to resolve client inquiries and issues, ensuring a positive outcome and experience.
7. Stay updated on industry trends and changes to financial products and services to continuously improve service delivery.
8. Maintain accurate client records and information in accordance with company policies and procedures.
9. Meet and exceed individual and team performance goals, including revenue targets and client satisfaction metrics.
10. Provide feedback and suggestions for process improvements to enhance the overall client experience.
11. Continuously promote and uphold the company's brand and reputation through positive interactions with clients.
12. Comply with all regulatory and compliance requirements to ensure the security and confidentiality of client information.
13. Participate in training and development opportunities to enhance knowledge and skills in the financial services industry.
14. Maintain a positive and professional attitude while representing PNC Financial Services to clients and the public.
15. Embrace and embody the company's core values of integrity, diversity, teamwork, and excellence.

According to JobzMall, the average salary range for a Client Solution Specialist in Kalamazoo, MI, USA is $42,000-$50,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some companies may offer higher salaries for this role, while others may offer lower salaries depending on their budget and market competitiveness. It is important to research and compare salaries offered by different companies in the area to get a better understanding of the market rate for this position.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.