PNC Financial Services

Client Solution Specialist

PNC Financial Services

Columbus, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to PNC Financial Services! We are a leading banking and financial services company, dedicated to helping our clients achieve their financial goals and dreams. As a Client Solution Specialist, you will play a crucial role in delivering exceptional customer service and building strong relationships with our valued clients. We are seeking individuals who are passionate about helping others, possess strong communication and problem-solving skills, and have a deep understanding of financial products and services. If you are looking for a fulfilling career where you can make a positive impact, we encourage you to apply for this exciting opportunity.

  1. Provide outstanding customer service to clients by addressing their inquiries, concerns, and providing solutions to their financial needs.
  2. Build and maintain strong relationships with clients, understanding their financial goals and recommending appropriate products and services.
  3. Utilize comprehensive knowledge of financial products and services to assist clients in making informed decisions.
  4. Collaborate with other team members to ensure a seamless and efficient client experience.
  5. Proactively identify and resolve any client issues or concerns in a timely and professional manner.
  6. Stay up-to-date on industry trends and changes in financial products and services to better serve clients.
  7. Maintain accurate and organized client records and documentation.
  8. Adhere to company policies and procedures, as well as regulatory requirements.
  9. Participate in training and development opportunities to continuously improve knowledge and skills.
  10. Contribute to a positive and collaborative work environment that promotes teamwork and exceptional service.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Bachelor's Degree In Business Administration, Finance, Or Related Field.

  • Minimum Of 2-3 Years Of Experience In A Customer Service Or Sales Role, Preferably In The Financial Services Industry.

  • Strong Understanding Of Financial Products And Services, Including Banking, Lending, And Investment Options.

  • Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Address Client Needs And Recommend Appropriate Solutions.

Required Skills
  • Data Analysis

  • Account Management

  • Communication

  • Time Management

  • Presentation skills

  • Negotiation

  • customer service

  • Relationship Management

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Financial Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Solution Specialist in Columbus, OH, USA is between $45,000 and $65,000 per year. This may vary depending on factors such as the specific company, level of experience, and additional skills and qualifications.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJune 21st, 2025
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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