PNC Financial Services

Client Service Associate

PNC Financial Services

Farmers Branch, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and building relationships with clients? PNC Financial Services is seeking a dedicated and driven Client Service Associate to join our team. As a Client Service Associate, you will play a crucial role in delivering a personalized and positive experience for our clients. We are looking for individuals who are highly motivated, have excellent communication skills, and a strong desire to help others. If you have a passion for helping clients achieve their financial goals, then we want to hear from you. Join us at PNC Financial Services and be a part of a dynamic and collaborative team that is committed to making a difference in the lives of our clients.

  1. Build and maintain strong relationships with clients by providing exceptional customer service.
  2. Serve as the primary point of contact for client inquiries, concerns, and requests.
  3. Actively listen to clients' needs and provide solutions that align with their financial goals.
  4. Educate clients on various financial products and services offered by PNC Financial Services.
  5. Assist clients with account opening, closing, and maintenance.
  6. Collaborate with other team members to ensure a seamless and positive client experience.
  7. Stay up-to-date on industry trends and changes in financial regulations to accurately and effectively advise clients.
  8. Actively identify and pursue opportunities to expand and deepen client relationships.
  9. Serve as a brand ambassador for PNC Financial Services, promoting our values and services to clients and potential clients.
  10. Maintain accurate and detailed client records and documentation.
  11. Participate in training and development opportunities to continuously improve customer service skills.
  12. Adhere to all company policies and procedures, as well as regulatory guidelines.
  13. Handle and resolve client complaints in a timely and professional manner.
  14. Collaborate with other departments to ensure a high level of client satisfaction.
  15. Continuously seek out ways to improve and enhance the client experience.
Where is this job?
This job is located at Farmers Branch, TX, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills.

  • Ability To Multitask And Work In A Fast-Paced Environment.

  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Customer Service Or Client Relations.

  • Knowledge Of Banking And Financial Products And Services.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Management

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Financial

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Associate in Farmers Branch, TX, USA is $40,000-$50,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer higher salaries and benefits for more experienced Client Service Associates, while others may offer lower salaries for entry-level positions. It is also important to consider the cost of living in Farmers Branch and to negotiate salary based on your qualifications and the job market in the area.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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