Client Service Associate
Are you looking for a career in the financial services industry where you can make a meaningful impact on clients' lives? Look no further than PNC Financial Services. We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Service Associate. In this role, you will have the opportunity to build strong relationships with our clients and provide them with exceptional service and support. If you have a passion for helping others achieve their financial goals and possess excellent communication and problem-solving skills, we encourage you to apply. Join us at PNC and be a part of a dynamic and rewarding work environment.
- Build and maintain strong relationships with clients by providing exceptional service and support.
- Assist clients with various financial transactions and inquiries, including account openings, deposits, withdrawals, and account maintenance.
- Act as a trusted advisor to clients by understanding their financial goals and offering appropriate solutions.
- Collaborate with other team members to ensure a seamless client experience.
- Utilize excellent communication and problem-solving skills to address and resolve client issues and concerns.
- Stay up-to-date on industry trends and changes to effectively meet clients' needs.
- Meet and exceed individual and team performance goals.
- Maintain accurate and organized client records and documentation.
- Follow all company policies and procedures, as well as industry regulations and compliance standards.
- Continuously strive to improve and enhance the overall client experience.
Excellent Communication Skills: A Successful Client Service Associate At Pnc Financial Services Should Have Strong Communication Skills, Both Written And Verbal. This Includes The Ability To Effectively Communicate With Clients, Colleagues, And Management.
Customer Service Experience: Previous Experience In A Customer Service Role Is Essential For A Client Service Associate. This Includes The Ability To Handle Customer Inquiries, Complaints, And Provide Solutions In A Timely And Professional Manner.
Financial Knowledge: A Strong Understanding Of Financial Products And Services Is Necessary For This Role. This Includes Basic Knowledge Of Banking, Investments, And Lending Products Offered By Pnc Financial Services.
Organizational Skills: The Role Of A Client Service Associate Requires A High Level Of Organization And Attention To Detail. The Ability To Manage Multiple Tasks, Prioritize Work, And Meet Deadlines Is Crucial For Success In This Role.
Team Player Mentality: Pnc Financial Services Values Teamwork And Collaboration. A Client Service Associate Should Be Able To Work Effectively With Others, Contribute To Team Goals, And Support Colleagues When Needed.
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Relationship Management
Sales Support
Teamwork
Organization
Problem-Solving
Financial Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Service Associate in Cincinnati, OH, USA is $35,000 to $45,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, commissions, and benefits can also affect the overall salary for this position.
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PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.
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