PNC Financial Services

Business Technology Manager - Site Reliability

PNC Financial Services

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated and skilled leader with a passion for driving innovation and efficiency? Are you looking for a dynamic and challenging role in the financial services industry? PNC Financial Services is seeking a Business Technology Manager - Site Reliability to join our team and lead the way in optimizing our technology infrastructure. In this role, you will have the opportunity to make a significant impact by ensuring the reliability and stability of our digital systems. If you possess strong technical expertise, exceptional communication skills, and a proven track record of successful project management, we want to hear from you! Join us and be a part of a talented team dedicated to delivering exceptional technology solutions for our clients.

  1. Develop and implement strategies for optimizing technology infrastructure and driving innovation within the financial services industry.
  2. Lead a team of technical professionals to ensure the reliability and stability of digital systems.
  3. Collaborate with cross-functional teams to identify and address any issues related to technology infrastructure.
  4. Manage and prioritize projects to ensure timely and successful completion.
  5. Develop and maintain relationships with key stakeholders to understand business needs and align technology solutions.
  6. Create and maintain documentation for technology systems, processes, and procedures.
  7. Conduct regular performance evaluations and provide coaching and feedback to team members.
  8. Stay up-to-date with industry trends and advancements in technology to continuously improve processes and systems.
  9. Implement risk management strategies to ensure the security and stability of technology systems.
  10. Communicate effectively with team members, stakeholders, and leadership to report on project progress and escalate any issues or concerns.
  11. Develop and manage budgets for technology projects and initiatives.
  12. Ensure compliance with company policies, procedures, and regulatory requirements.
  13. Foster a culture of continuous learning and development within the team.
  14. Identify areas for improvement and recommend and implement solutions.
  15. Represent the company at industry events and conferences to promote the company's technology capabilities.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or Related Field.

  • Minimum Of 5 Years Of Experience In Site Reliability, It Operations, Or Related Field.

  • Expertise In Managing And Troubleshooting Complex Technology Systems, Including Servers, Databases, And Networks.

  • Strong Leadership And Communication Skills, With The Ability To Collaborate With Cross-Functional Teams And Manage Multiple Projects Simultaneously.

  • Experience With Implementing And Maintaining It Governance And Risk Management Frameworks, Such As Itil And Cobit.

Required Skills
  • Risk Management

  • Project Management

  • Vendor Management

  • Automation

  • Cloud Computing

  • Capacity planning

  • Disaster recovery

  • Continuous Improvement

  • Agile methodologies

  • System Monitoring

  • IT infrastructure

  • Troub

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Technology Manager - Site Reliability in Pittsburgh, PA, USA is $108,000 - $138,000 per year. This salary range can vary depending on factors such as experience, education, and company size. Additionally, bonuses and other forms of compensation may also impact the overall salary. It is important to note that these figures are only estimates and may not accurately reflect the specific salary for a Business Technology Manager - Site Reliability in Pittsburgh, PA.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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