Business Center Assistant Manager

Are you a driven and motivated individual with a passion for customer service and business operations? Look no further, as PNC Financial Services is currently seeking a Business Center Assistant Manager to join our dynamic team! As an Assistant Manager, you will play a crucial role in supporting the daily operations of our business center, ensuring excellent service delivery to our clients. We are looking for candidates who possess strong leadership skills, exceptional communication abilities, and a proven track record of success in a similar role. If you are ready to take on a new challenge and contribute to the growth of a leading financial institution, we encourage you to apply today!

1. Oversee the daily operations of the business center, ensuring efficient and effective service delivery to clients.
2. Provide leadership and guidance to team members, fostering a positive and collaborative work environment.
3. Monitor and maintain high standards of customer service, addressing any client concerns or issues in a timely and professional manner.
4. Manage and develop staff, providing training and coaching to enhance their skills and performance.
5. Utilize strong communication skills to effectively communicate with team members, clients, and senior management.
6. Collaborate with other departments and teams to ensure seamless operations and continuous improvement.
7. Monitor and analyze key performance indicators to identify areas for improvement and implement strategies to increase efficiency and productivity.
8. Assist in budget planning and control, ensuring expenses are within allocated budget.
9. Maintain a thorough understanding of company policies and procedures, ensuring compliance at all times.
10. Stay updated on industry trends and changes, implementing best practices to enhance the overall performance of the business center.
11. Foster a strong customer-centric culture within the team, promoting a positive and welcoming environment for clients.
12. Take on additional responsibilities and projects as assigned by senior management.

According to JobzMall, the average salary range for a Business Center Assistant Manager in Pittsburgh, PA, USA is between $35,000 and $50,000 per year. Factors such as experience, education, and specific job responsibilities can all impact the actual salary for this role.

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.