PNC Financial Services

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a results-oriented leader looking to make a major impact in your career? PNC Financial Services is seeking a Branch Manager to join our team of dedicated professionals. Our ideal candidate will have a passion for customer service, proven experience in managing a team, and the ability to oversee branch operations. You will be responsible for leading and motivating a team, as well as maintaining and growing relationships with our clients. This is an excellent opportunity for someone who is looking to take on a leadership role and make an impact.Required qualifications:* Bachelor's degree in Business or related field* 5+ years of management experience in the banking industry* Excellent customer service and communication skills* Proven ability to lead and motivate a team* Ability to manage operations and ensure compliance with banking regulations* Proficient in Microsoft Office Suite and banking software

Responsibilities:

  1. Lead and motivate a team of banking professionals to ensure exceptional customer service is provided to all clients.
  2. Monitor and evaluate branch operations to ensure compliance with banking regulations.
  3. Develop and maintain relationships with clients to ensure customer loyalty and satisfaction.
  4. Work with the senior management team to develop and implement strategies to increase customer base and grow profits.
  5. Manage daily operations of the branch, including budgeting, staffing, and administrative tasks.
  6. Train and mentor staff to ensure they are up-to-date on banking regulations and procedures.
  7. Analyze customer feedback and use it to improve customer service and increase customer satisfaction.
  8. Develop and implement strategies to improve branch performance and meet goals.
  9. Utilize banking software to manage accounts, track expenses, and monitor customer activity.
  10. Monitor financial performance of the branch and take corrective action when needed.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Strong Customer Service Skills

  • Knowledge Of Financial Products And Services

  • Leadership Experience

  • Ability To Multi-Task And Prioritize

  • Excellent Communication And Interpersonal Skills

  • Ability To Manage Budgets

  • Analytical And Problem-Solving Skills

  • Knowledge Of Applicable Laws And Regulations

Required Skills
  • Risk Management

  • Financial Analysis

  • Banking

  • Performance Management

  • Training

  • Networking

  • Communication

  • Sales

  • Negotiation

  • Leadership

  • customer service

  • Compliance

  • Problem-Solving

  • Supervision

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Branch Manager in Philadelphia, PA, USA is $58,000 - $82,000 per year. Salaries may vary based on experience, qualifications, and the specific industry or type of business.

Additional Information
PNC Financial Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About PNC Financial Services

PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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