As a Branch Banker at PNC Financial Services, you will play a crucial role in delivering exceptional customer service and building lasting relationships with our clients. We are seeking a highly motivated and customer-focused individual to join our team. If you are passionate about helping others achieve their financial goals and possess the necessary skills and qualifications, we invite you to apply for this exciting opportunity.
- Provide exceptional customer service to all clients, both in-person and over the phone.
- Build and maintain strong relationships with clients by understanding their financial needs and offering appropriate banking solutions.
- Conduct financial transactions accurately and efficiently, including deposits, withdrawals, and account inquiries.
- Promote and cross-sell various banking products and services to clients, such as loans, credit cards, and investment options.
- Meet and exceed sales goals by actively seeking out new business and growing existing relationships.
- Maintain a thorough understanding of all banking policies, procedures, and regulations to ensure compliance and mitigate risk.
- Utilize various computer systems and software to perform daily tasks and assist clients.
- Collaborate with team members and other departments to ensure a seamless and positive customer experience.
- Continuously update and expand knowledge of banking products, services, and industry trends.
- Provide support and guidance to less experienced team members, as needed.
- Act as a brand ambassador for PNC Financial Services by representing the company in a professional and positive manner at all times.
- Participate in training and development opportunities to enhance job knowledge and skills.
- Adhere to all company policies and procedures, including those related to security and confidentiality.
- Maintain accurate and organized client records and documentation.
- Handle and resolve client inquiries, complaints, and issues promptly and effectively.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Strong Knowledge Of Financial Products And Services, Including Loans, Investments, And Savings Accounts.
Proven Track Record Of Meeting And Exceeding Sales Goals, With A Focus On Providing Exceptional Customer Service.
Bachelor's Degree In Finance, Accounting, Business Administration, Or A Related Field.
Minimum Of 3 Years Of Experience In Retail Banking, Sales, Or Customer Service.
Financial Analysis
Communication
Sales
Time Management
Product knowledge
Attention to detail
customer service
Relationship Management
Cash Handling
Teamwork
Problem-Solving
Cross-Selling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Branch Banker in Raleigh, NC, USA is between $37,000 and $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or bank the Branch Banker works for. Some Branch Bankers may also receive commission or bonuses based on their performance and the success of the branch.
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PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 19 states and the District of Columbia with 2,459 branches and 9,051 ATMs.

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