
Services & Solutions Capability Expert
Are you a driven, experienced professional with a passion for delivering exceptional services and innovative solutions? If so, we have an exciting opportunity for you at Philips as a Services & Solutions Capability Expert. In this role, you will be responsible for leading the development and implementation of our services and solutions capabilities, driving business growth and customer satisfaction. We are seeking a dynamic individual with a strong background in services and solutions, excellent leadership skills, and a customer-centric mindset. If you're ready to take your career to the next level with a global leader in health technology, we encourage you to apply for this role.
- Develop and implement services and solutions capabilities to support business growth and enhance customer satisfaction.
- Lead and manage a team of professionals to achieve set goals and objectives.
- Conduct market research and analyze customer needs to identify opportunities for new services and solutions.
- Collaborate with cross-functional teams to design and deliver innovative and effective services and solutions.
- Monitor industry trends and competitor activities to ensure Philips remains a leader in the market.
- Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams.
- Create and execute strategic plans to optimize services and solutions offerings.
- Ensure compliance with industry standards and regulations in all services and solutions.
- Train and mentor team members to enhance their capabilities and drive continuous improvement.
- Serve as a subject matter expert and provide guidance on services and solutions to internal and external stakeholders.
- Develop and manage budgets and resources to achieve targets and maximize profitability.
- Continuously evaluate and improve processes and procedures to enhance efficiency and effectiveness.
- Represent Philips at industry events and conferences to showcase services and solutions capabilities.
- Monitor customer feedback and satisfaction levels and take appropriate actions to address any issues.
- Stay updated on emerging technologies and incorporate them into services and solutions offerings.
Bachelor's Or Master's Degree In A Relevant Field Such As Engineering, Business Administration, Or Information Technology.
At Least 5 Years Of Experience In A Customer-Facing Role, Preferably In A Technology Or Healthcare Industry.
Proven Track Record Of Successfully Driving And Implementing Service And Solutions Strategies To Meet Business Objectives.
Strong Understanding Of Market Trends, Competitive Landscape, And Customer Needs In The Healthcare Industry.
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate And Influence Cross-Functional Teams And Stakeholders.
Process Improvement
Strategic Planning
Project Management
Data Analysis
Communication
Market Research
Product knowledge
Team Leadership
Training and Development
Client Relations
Problem-Solving
Technical Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Services & Solutions Capability Expert in Nashville, TN, USA is typically between $80,000 and $120,000 per year. Factors such as experience, education, and specific job responsibilities may impact the exact salary for this position. Additionally, salary can vary significantly depending on the specific company and industry.
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Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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