Welcome to Philips, a global leader in health technology. We are seeking a highly motivated and creative Service Designer to join our dynamic team. As a Service Designer at Philips, you will have the opportunity to shape the future of healthcare by designing innovative services that improve the lives of people around the world. We are looking for someone who is passionate about creating meaningful and user-centric experiences, and who thrives in a fast-paced and collaborative environment. If you have a strong understanding of design thinking and a track record of successfully delivering service design projects, we would love to hear from you. Join us and make a real difference in the world of healthcare.
- Develop and implement service design strategies that align with Philips' mission and goals.
- Utilize design thinking methodologies to create user-centric and innovative service solutions.
- Collaborate with cross-functional teams to ensure seamless integration of service design into product development processes.
- Conduct thorough research and analysis to identify user needs and pain points, and use insights to inform service design decisions.
- Design and prototype service concepts, and gather feedback from stakeholders and users to continuously improve and iterate upon designs.
- Create detailed service blueprints and customer journey maps to illustrate and communicate the service experience.
- Work closely with product managers, engineers, and other stakeholders to ensure service design solutions are feasible and sustainable.
- Stay up-to-date with industry trends and best practices in service design and incorporate them into Philips' service offerings.
- Drive continuous improvement and innovation in service design processes and methodologies.
- Represent Philips' service design expertise at conferences, events, and other external engagements.
Strong Design Thinking Skills: A Service Designer At Philips Must Have A Deep Understanding Of Design Thinking Principles And Methodologies To Effectively Identify And Solve Complex User Problems.
Experience In Human-Centered Design: The Candidate Should Have Prior Experience In Conducting User Research, Creating Personas, And Developing User Journeys To Inform The Design Of Innovative And User-Centric Services.
Proficiency In Digital Design Tools: A Service Designer At Philips Should Be Proficient In Tools Like Adobe Creative Suite, Sketch, And Invision To Create High-Fidelity Prototypes And Visual Designs For Digital Services.
Collaboration And Communication Skills: As A Service Designer, The Candidate Will Work Closely With Cross-Functional Teams, Including Product Managers, Engineers, And Business Stakeholders. Strong Communication And Collaboration Skills Are Essential To Effectively Communicate Design Decisions And Work Together To Bring Services To Life.
Business Acumen: A Service Designer At Philips Should Have A Good Understanding Of Business Goals And Strategies To Ensure That The Designed Services Align With The Company's Overall Objectives. They Should Also Be Able To Analyze Data And Make Data-Driven Design Decisions To Deliver Successful Service Solutions.
Prototyping
Agile Methodology
Design Thinking
User Research
Stakeholder management
Customer journey mapping
Visual communication
Service Blueprinting
service
User Experience (UX)
Co-creation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Service Designer in Cambridge, MA, USA is between $75,000 and $115,000 per year. This range can vary depending on factors such as years of experience, education, and specific job responsibilities. Additionally, bonuses and benefits may also be included in the overall compensation package for a Service Designer in Cambridge.
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Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.
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