Sales Support Engineer - Patient Monitoring

Welcome to Philips, a global leader in health technology! We are currently seeking a dynamic and driven Sales Support Engineer to join our Patient Monitoring team. As a Sales Support Engineer, you will play a crucial role in providing technical expertise and support to our sales team, ensuring the successful implementation and maintenance of our patient monitoring systems. We are looking for individuals who are passionate about delivering exceptional customer service and have a strong background in engineering and healthcare. If you are a team player with excellent communication skills and a desire to make a positive impact in the healthcare industry, we want to hear from you!

1. Provide technical expertise and support to the sales team in promoting and selling Philips' patient monitoring systems.
2. Collaborate with the sales team to understand customer needs and develop solutions that meet their requirements.
3. Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of our patient monitoring systems.
4. Assist with the preparation of sales proposals and quotes, ensuring accuracy and completeness.
5. Serve as a subject matter expert on Philips' patient monitoring systems, staying updated on the latest product developments and advancements.
6. Conduct on-site visits and installations to ensure smooth implementation of our patient monitoring systems.
7. Train sales team members on product features, technical specifications, and best practices for selling and supporting our patient monitoring systems.
8. Provide ongoing technical support to customers, addressing any questions or concerns that may arise.
9. Collaborate with internal teams to troubleshoot and resolve technical issues faced by customers.
10. Conduct regular maintenance and updates to ensure the optimal performance of our patient monitoring systems.
11. Stay informed about industry trends and competitor products, providing insights and recommendations to the sales team.
12. Maintain accurate and up-to-date records of customer interactions and sales activities.
13. Attend industry events and conferences to network and promote Philips' patient monitoring systems.
14. Uphold the company's values and commitment to delivering exceptional customer service.
15. Continuously strive for personal and professional development, staying updated on new technologies and advancements in the healthcare industry.

According to JobzMall, the average salary range for a Sales Support Engineer - Patient Monitoring in Cambridge, MA, USA is $80,000-$100,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or organization the engineer is working for.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.