We are looking for an outstanding Patient Services Advocate to join Philips and make a difference in patient care. In this role, you will be the first point of contact for patients, providing friendly, professional customer service and healthcare support. You will work closely with our multidisciplinary team to ensure that patients are receiving the highest level of care.To be successful in this role, you must have excellent customer service skills, a passion for healthcare, strong organizational skills, and the ability to multi-task. You must also have a positive attitude and a desire to make a meaningful impact in the lives of our patients.This is an exciting opportunity to join a world-leading healthcare company and make a difference in people’s lives. If you are a motivated individual with a passion for healthcare, we want to hear from you!
Responsibilities:
- Serve as the first point of contact for patients, providing friendly, professional customer service and healthcare support.
- Work closely with a multidisciplinary team to ensure that patients are receiving the highest level of care.
- Maintain and promote a positive attitude and a desire to make a meaningful impact in the lives of patients.
- Demonstrate excellent customer service skills and a passion for healthcare.
- Utilize strong organizational skills and the ability to multi-task.
- Handle any inquiries or complaints from patients.
- Maintain a high level of confidentiality regarding patient information.
- Follow all applicable healthcare regulations and guidelines.
Ability To Work Independently
Familiarity With Medical Terminology
Proficiency In Ms Office Suite
Problem-Solving Abilities
Customer Service Experience
Interpersonal Communication Skills
Knowledge Of Patient Services Operations
Ability To Remain Organized And Manage Multiple Tasks
Documentation
Networking
Communication
Scheduling
Negotiation
Technical
Collaboration
Empathy
Coordination
Problem-Solving
Organizational
Interpersonal
service
Conflict-Resolution
Relationship-Building
Communication
Leadership
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Patient Services Advocate in Plymouth, MA, USA is $44,000-$54,000 per year. This range may be different depending on the company, job experience, and other factors.
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Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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