Philips

Patient Services Advocate

Philips

Plymouth, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an outstanding Patient Services Advocate to join Philips and make a difference in patient care. In this role, you will be the first point of contact for patients, providing friendly, professional customer service and healthcare support. You will work closely with our multidisciplinary team to ensure that patients are receiving the highest level of care.To be successful in this role, you must have excellent customer service skills, a passion for healthcare, strong organizational skills, and the ability to multi-task. You must also have a positive attitude and a desire to make a meaningful impact in the lives of our patients.This is an exciting opportunity to join a world-leading healthcare company and make a difference in people’s lives. If you are a motivated individual with a passion for healthcare, we want to hear from you!

Responsibilities:

  1. Serve as the first point of contact for patients, providing friendly, professional customer service and healthcare support.
  2. Work closely with a multidisciplinary team to ensure that patients are receiving the highest level of care.
  3. Maintain and promote a positive attitude and a desire to make a meaningful impact in the lives of patients.
  4. Demonstrate excellent customer service skills and a passion for healthcare.
  5. Utilize strong organizational skills and the ability to multi-task.
  6. Handle any inquiries or complaints from patients.
  7. Maintain a high level of confidentiality regarding patient information.
  8. Follow all applicable healthcare regulations and guidelines.
Where is this job?
This job is located at Plymouth, MA, USA
Job Qualifications
  • Ability To Work Independently

  • Familiarity With Medical Terminology

  • Proficiency In Ms Office Suite

  • Problem-Solving Abilities

  • Customer Service Experience

  • Interpersonal Communication Skills

  • Knowledge Of Patient Services Operations

  • Ability To Remain Organized And Manage Multiple Tasks

Required Skills
  • Documentation

  • Networking

  • Communication

  • Scheduling

  • Negotiation

  • Technical

  • Collaboration

  • Empathy

  • Coordination

  • Problem-Solving

  • Organizational

  • Interpersonal

  • service

  • Conflict-Resolution

  • Relationship-Building

Soft Skills
  • Communication

  • Leadership

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Patient Services Advocate in Plymouth, MA, USA is $44,000-$54,000 per year. This range may be different depending on the company, job experience, and other factors.

Additional Information
Philips is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 27th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Philips

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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