PACS Administrator Clinical Support Specialist

Welcome to Philips, a leading company in healthcare technology and innovation. We are currently seeking a highly skilled and passionate individual for the role of PACS Administrator Clinical Support Specialist. In this role, you will play a crucial role in ensuring the smooth functioning of our Picture Archiving and Communication System (PACS) and provide expert support to our clinical teams. We are looking for someone who is not only technically proficient, but also has a passion for delivering exceptional customer service and a drive to continuously improve processes. If you have a strong background in healthcare technology and a desire to make a meaningful impact on patient care, we encourage you to apply for this exciting opportunity.

1. Maintain and optimize the Picture Archiving and Communication System (PACS) to ensure maximum efficiency and accuracy in storing and retrieving medical images.
2. Provide expert technical support to clinical teams, troubleshooting any technical issues and providing timely solutions to minimize disruptions in patient care.
3. Conduct regular audits and quality checks to ensure compliance with industry standards and data security protocols.
4. Collaborate with cross-functional teams to identify and implement process improvements to enhance the overall functionality and performance of the PACS system.
5. Train and educate clinical staff on the proper use of PACS and provide ongoing support and guidance to ensure efficient and effective utilization.
6. Serve as the primary point of contact for all PACS-related inquiries and escalations, resolving issues in a timely and professional manner.
7. Stay up-to-date with industry developments and advancements in healthcare technology, and make recommendations for incorporating new features or tools into the PACS system to improve patient outcomes.
8. Maintain accurate records and documentation of PACS activities, including system updates, technical issues, and user requests.
9. Collaborate with IT teams to ensure seamless integration of PACS with other systems and applications.
10. Uphold the company's commitment to providing exceptional customer service and strive to exceed client expectations in all interactions.

According to JobzMall, the average salary range for a PACS Administrator Clinical Support Specialist in Charlotte, NC, USA is $80,000 - $100,000 per year. This can vary depending on the specific job duties, level of experience, and the company/organization the individual is working for. Additionally, factors such as education level, certifications, and additional skills may also impact the salary. It is recommended to research and compare salaries for similar roles in the Charlotte area to get a more accurate estimate.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.