Healthcare Customer Project Manager

As a Healthcare Customer Project Manager at Philips, you will be a key player in driving customer success by delivering customer-focused projects and services. You will have the opportunity to develop creative solutions and strategies to ensure customer satisfaction and the successful delivery of projects. To be successful in this role, you should have excellent organizational and communication skills and be a team player. You should also have a solid understanding of customer service principles and practices, as well as an understanding of the healthcare industry. A bachelor's degree in a related field is preferred. If you have a passion for customer service and a drive to deliver projects on time and within budget, then this role may be a great fit for you. We look forward to hearing from you!

Responsibilities:

1. Develop creative solutions and strategies to ensure customer satisfaction and successful project delivery.
2. Utilize excellent organizational and communication skills to effectively coordinate resources, activities and timelines.
3. Manage customer projects to ensure they are delivered on time and within budget.
4. Serve as a key contact between customers and the organization to ensure customer needs are met.
5. Develop and maintain strong relationships with customers to foster trust and loyalty.
6. Respond to customer inquiries and provide timely and accurate information.
7. Monitor customer feedback to identify areas of improvement.
8. Stay up-to-date with changes and developments in the healthcare industry.
9. Provide guidance and direction to team members to ensure projects are completed efficiently.
10. Prepare reports and presentations on project progress and results.

According to JobzMall, the average salary range for a Healthcare Customer Project Manager is $66,400 to $88,600 per year. This range can vary depending on experience, location, and other factors.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.