Philips

Field Service Engineer - X-Ray/MRI

Philips

Orange County, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Philips, a global leader in healthcare technology. We are seeking a skilled and driven individual to join our team as a Field Service Engineer for X-Ray and MRI equipment. As a Field Service Engineer, you will have the opportunity to work with cutting-edge technology and play a crucial role in providing timely and effective support to our customers. We are looking for candidates who are passionate about healthcare technology, possess strong problem-solving skills, and have a background in servicing X-Ray and MRI equipment. If you are ready to take on a challenging and rewarding role with a company dedicated to improving lives through innovation, we encourage you to apply for this position.

  1. Perform on-site installations, repairs, and maintenance of X-Ray and MRI equipment at customer locations.
  2. Troubleshoot and diagnose technical issues with equipment, utilizing problem-solving skills to determine the best course of action.
  3. Provide timely and effective support to customers, ensuring minimal downtime and maximum satisfaction with our products.
  4. Maintain accurate and detailed records of service calls, repairs, and maintenance tasks.
  5. Communicate effectively with customers to understand their needs and address any concerns or questions they may have.
  6. Collaborate with cross-functional teams to develop and implement solutions for complex technical problems.
  7. Stay up-to-date with the latest developments in healthcare technology, specifically related to X-Ray and MRI equipment.
  8. Adhere to company policies and procedures, as well as safety guidelines, while performing service calls.
  9. Demonstrate excellent customer service skills, building and maintaining positive relationships with clients.
  10. Travel to different locations within a designated territory to provide on-site support and service.
  11. Proactively identify opportunities for process improvement and provide feedback to management.
  12. Participate in training and development programs to continuously enhance technical skills and knowledge.
  13. Adhere to all regulatory and compliance standards in the healthcare industry.
  14. Represent Philips in a professional manner at all times, promoting our brand and values.
  15. Uphold Philips' commitment to improving lives through innovation and maintaining our position as a global leader in healthcare technology.
Where is this job?
This job is located at Orange County, CA, USA
Job Qualifications
  • Bachelor's Degree In Engineering Or A Related Field: A Strong Educational Background In Engineering Or A Related Field Is Essential For A Field Service Engineer - X-Ray/Mri Job At Philips. This Will Provide The Necessary Technical Knowledge And Skills Required For Servicing And Maintaining Complex Medical Equipment.

  • Experience In X-Ray/Mri Equipment Servicing: Candidates Should Have Previous Experience In Servicing And Maintaining X-Ray/Mri Equipment. This Could Include Experience With Troubleshooting, Repairs, And Routine Maintenance Of These Machines.

  • Strong Technical Skills And Knowledge: A Field Service Engineer - X-Ray/Mri Job At Philips Requires A Strong Understanding Of Technical Concepts And The Ability To Apply Them In Real-World Situations. This Includes A Thorough Understanding Of Electrical And Mechanical Systems, As Well As Experience With Diagnostic Tools And Software.

  • Excellent Problem-Solving Abilities: Field Service Engineers - X-Ray/Mri Need To Be Able To Quickly And Accurately Diagnose And Troubleshoot Equipment Issues. This Requires Strong Problem-Solving Skills And The Ability To Think Critically Under Pressure.

  • Customer Service And Communication Skills: Field Service Engineers - X-Ray/Mri Will Be Interacting With Customers On A Daily Basis, So Excellent Customer Service And Communication Skills Are A Must. This Includes The Ability To Explain Technical Concepts To Non-Technical Individuals And Provide Exceptional Support And Service To Customers.

Required Skills
  • Troubleshooting

  • Technical Support

  • customer service

  • Quality Control

  • equipment maintenance

  • software troubleshooting

  • Equipment installation

  • equipment calibration

  • Equipment repair

  • Diagnostic Imaging

  • Radiation Safety

  • Remote

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Engineer - X-Ray/MRI in Orange County, CA, USA is between $80,000 to $120,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Some companies may also offer additional benefits and bonuses that can impact the overall salary.

Additional Information
Philips is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Philips

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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