Field Service Engineer - Ventura County to West Los Angeles, California

Are you a hands-on problem solver with a passion for technology and customer satisfaction? Look no further! Philips is seeking a highly skilled and dedicated Field Service Engineer to join our team in Ventura County to West Los Angeles, California. As a global leader in health technology, Philips is committed to improving the lives of individuals and communities through innovative solutions. In this role, you will be responsible for providing timely and efficient technical support and maintenance services for our medical equipment. We are seeking a candidate with strong technical skills, excellent communication abilities, and a customer-centric approach. If you are ready to take on a challenging and rewarding role, apply now!

1. Provide timely and efficient technical support and maintenance services for Philips medical equipment in Ventura County to West Los Angeles, California.
2. Troubleshoot and diagnose technical issues with medical equipment, identifying root causes and implementing effective solutions.
3. Conduct regular maintenance and calibration of medical equipment to ensure optimal performance and accuracy.
4. Follow all safety protocols and guidelines while working on-site with medical equipment.
5. Maintain accurate and detailed records of all service and maintenance activities performed.
6. Communicate effectively with customers to understand their needs and provide prompt and satisfactory solutions.
7. Collaborate with cross-functional teams to resolve complex technical issues and improve overall equipment performance.
8. Stay up-to-date with technical knowledge and advancements in medical technology to provide the best service to customers.
9. Represent Philips in a professional manner, building and maintaining strong relationships with customers.
10. Adhere to company policies and procedures, including but not limited to ethical and compliance standards.
11. Travel to various locations within the designated region to provide on-site technical support as needed.
12. Participate in training programs and workshops to continuously improve technical skills and knowledge.
13. Handle customer complaints and concerns in a timely and professional manner, ensuring customer satisfaction.
14. Proactively identify opportunities for improvement and suggest process or product enhancements to enhance customer experience.
15. Maintain a positive and customer-centric attitude at all times to uphold the company's reputation for quality service.

According to JobzMall, the average salary range for a Field Service Engineer - Ventura County to West Los Angeles, California in Thousand Oaks, CA, USA is $70,000 - $90,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.