Field Service Engineer, Medical Laser

Are you a highly skilled and experienced engineer with a passion for the medical technology industry? Do you have a strong background in laser systems and a desire to make a meaningful impact in the field of healthcare? Look no further, as Philips is seeking a talented Field Service Engineer to join our team and support our medical laser products. This is an exciting opportunity to utilize your technical expertise and problem-solving skills to ensure our cutting-edge technology is functioning at its best for healthcare professionals and patients around the world. If you have a degree in engineering or a related field, hands-on experience with medical laser systems, and a customer-focused mindset, we want to hear from you!

1. Maintain and service medical laser systems in a timely and efficient manner.
2. Troubleshoot and resolve technical issues with laser systems, both remotely and on-site.
3. Conduct preventative maintenance and calibration of laser systems to ensure optimal performance.
4. Provide technical support and training to healthcare professionals on the use and maintenance of laser systems.
5. Collaborate with cross-functional teams to continuously improve and enhance the design and functionality of laser systems.
6. Keep up-to-date with industry trends and advancements in medical laser technology and incorporate them into daily work.
7. Maintain accurate and detailed records of service activities and report any issues or concerns to management.
8. Ensure compliance with all safety and regulatory standards during service and maintenance procedures.
9. Travel to customer sites as needed to install, repair, or upgrade laser systems.
10. Communicate effectively with customers to understand their needs and provide excellent customer service.
11. Develop and maintain strong relationships with customers to promote customer satisfaction and retention.
12. Stay organized and manage time effectively to balance multiple projects and meet deadlines.
13. Collaborate with sales and marketing teams to identify and pursue new business opportunities.
14. Participate in training programs to stay current on product updates and advancements.
15. Adhere to company policies and procedures and maintain confidentiality of sensitive information.

According to JobzMall, the average salary range for a Field Service Engineer, Medical Laser in Little Rock, AR, USA is between $70,000 and $90,000 per year. This range may vary depending on factors such as experience, education, and the specific company or industry. It is recommended to research the salary range for the specific company and job title to get a more accurate estimate.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.