Philips

Field Service Engineer - Imaging Systems

Philips

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you ready to join a dynamic team of skilled professionals and make a positive impact in the healthcare industry? Look no further than Philips as we are seeking a talented Field Service Engineer with a passion for imaging systems to join our team. As a leader in the healthcare technology field, Philips is dedicated to improving the lives of patients and healthcare providers through innovative and advanced imaging solutions. We are seeking a motivated individual with a strong technical background, excellent problem-solving skills, and a customer-centric mindset to provide exceptional service to our clients. If you are ready for a challenging and rewarding career, apply now for our Field Service Engineer position!

  1. Perform on-site installations, maintenance, and repairs of imaging systems in healthcare settings.
  2. Troubleshoot and diagnose technical issues with imaging systems and provide timely resolutions.
  3. Develop and maintain strong relationships with clients through professional and effective communication.
  4. Collaborate with internal teams to improve product performance and customer satisfaction.
  5. Stay updated on industry trends and advancements in imaging technology to provide knowledgeable and efficient service.
  6. Adhere to company policies and procedures, including safety protocols, while on client sites.
  7. Maintain accurate and detailed service records and reports for documentation and analysis.
  8. Participate in training and development opportunities to continuously improve technical skills and knowledge.
  9. Represent the company in a professional and positive manner at all times.
  10. Travel to various locations as needed to support client needs.
  11. Manage and prioritize workload to ensure timely and effective completion of tasks.
  12. Provide exceptional customer service and support to clients, ensuring their satisfaction with our products and services.
  13. Collaborate with sales teams to identify potential business opportunities and provide technical support during the sales process.
  14. Act as a mentor and resource for junior team members, sharing knowledge and providing guidance as needed.
  15. Adhere to strict quality and compliance standards, following all regulatory requirements and guidelines.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Degree In Biomedical Engineering Or Related Field: A Degree In Biomedical Engineering Or A Related Field Is Essential For A Field Service Engineer - Imaging Systems Job At Philips. This Qualification Indicates A Strong Foundation In Engineering Principles, As Well As Knowledge Of Medical Equipment And Imaging Systems.

  • Hands-On Experience With Imaging Systems: A Field Service Engineer At Philips Should Have Practical Experience Working With Imaging Systems, Such As X-Ray, Mri, Or Ct Equipment. This Experience Enables Them To Troubleshoot And Maintain Complex Equipment Effectively.

  • Knowledge Of Medical Equipment Regulations And Standards: A Thorough Understanding Of Medical Equipment Regulations And Standards Is Crucial For A Field Service Engineer At Philips. This Includes Knowledge Of Relevant Safety And Quality Control Protocols, As Well As Compliance With Industry Standards.

  • Strong Technical And Problem-Solving Skills: Field Service Engineers At Philips Must Have A Strong Technical Background And Be Adept At Problem-Solving. This Includes The Ability To Read And Interpret Technical Manuals, Diagnose Issues, And Implement Effective Solutions.

  • Excellent Communication And Customer Service Skills: As A Field Service Engineer, You Will Be Interacting With Customers On A Regular Basis. Strong Communication And Customer Service Skills Are Essential For Ensuring Customer Satisfaction And Building Positive Relationships With Clients.

Required Skills
  • Quality Assurance

  • Project Management

  • Troubleshooting

  • Technical Support

  • Problem Solving

  • customer service

  • equipment maintenance

  • equipment calibration

  • Diagnostic Imaging

  • System Installation

  • Software Configuration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Engineer - Imaging Systems in Baltimore, MD, USA is $68,994 - $90,857 per year. This may vary based on factors such as experience, education, and employer.

Additional Information
Philips is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Philips

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

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