Field Service Engineer - Image Guided Therapy

Welcome to Philips! We are a global leader in health technology, dedicated to improving people's lives through meaningful innovation. As a Field Service Engineer for Image Guided Therapy, you will play a crucial role in ensuring our cutting-edge imaging systems operate at their optimal performance for healthcare professionals and patients. We are looking for individuals who are passionate about technology and have a strong desire to make a positive impact in the healthcare industry. If you possess a combination of technical expertise, customer service skills, and a drive for continuous learning, we invite you to join our team and be part of our mission to make the world healthier and more sustainable through innovation.

1. Install and maintain Philips Image Guided Therapy systems at various healthcare facilities.
2. Troubleshoot and diagnose technical issues with imaging systems, providing timely and effective solutions.
3. Conduct preventive maintenance and calibration of equipment to ensure optimal performance.
4. Train and educate healthcare professionals on the proper use and maintenance of Philips systems.
5. Collaborate with cross-functional teams to develop and implement new technology and software updates for the systems.
6. Proactively identify areas for improvement in processes and procedures to enhance customer satisfaction and operational efficiency.
7. Maintain accurate and timely documentation of service activities and customer interactions.
8. Communicate with customers in a professional and courteous manner, addressing any concerns or questions they may have.
9. Keep up-to-date with industry developments and participate in training programs to maintain technical expertise.
10. Adhere to all safety and compliance regulations in the field.
11. Foster strong relationships with customers to promote customer loyalty and retention.
12. Represent Philips as a brand ambassador, upholding our values and mission.
13. Travel to customer sites as needed and maintain a flexible schedule to accommodate urgent service requests.
14. Continuously strive to meet and exceed key performance indicators and service level agreements.
15. Collaborate with sales teams to identify opportunities for upselling and promoting new products and services to customers.

According to JobzMall, the average salary range for a Field Service Engineer - Image Guided Therapy in Seattle–Tacoma Int'l Airport (SEA), 17801 International Blvd, SeaTac, WA 98158, USA is between $85,000 and $125,000 per year. However, this can vary depending on the specific company, experience level, and location. Some companies may offer higher salaries or additional benefits such as bonuses, commission, and relocation assistance. It is important to research the specific job and company to get a more accurate salary estimate.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.