Field Service Engineer - CT/MRI (Chicago, IL)

Welcome to Philips, a global leader in health technology! We are seeking a highly skilled and motivated Field Service Engineer for our CT/MRI division in Chicago, IL. As a Field Service Engineer, you will play a crucial role in ensuring the optimal performance and reliability of our advanced medical imaging equipment. You will have the opportunity to work with cutting-edge technology and make a significant impact on the healthcare industry. We are looking for individuals who are passionate, driven, and have a strong technical background. If you are ready for a challenging and rewarding career, we encourage you to apply for this position.

1. Perform routine maintenance and repairs on CT and MRI equipment to ensure optimal performance and reliability.
2. Troubleshoot and diagnose technical issues with equipment, utilizing problem-solving skills and knowledge of medical imaging technology.
3. Communicate with customers to schedule and coordinate service visits, and provide updates on the status of repairs.
4. Train and educate customers on proper use and maintenance of equipment.
5. Keep detailed records of service visits, equipment maintenance, and repairs.
6. Collaborate with cross-functional teams to identify and implement solutions for equipment issues.
7. Stay up-to-date on industry advancements and new technologies in medical imaging equipment.
8. Adhere to all safety and compliance regulations while performing service visits.
9. Maintain a high level of professionalism and positive representation of Philips while interacting with customers.
10. Travel to various customer sites within the designated territory as needed.
11. Complete all administrative tasks, such as documenting service reports and processing expenses, accurately and in a timely manner.
12. Continuously strive for improvement and efficiency in service processes and procedures.
13. Provide timely and thorough responses to customer inquiries and concerns.
14. Collaborate with sales and marketing teams to identify potential business opportunities.
15. Participate in training and development programs to enhance technical knowledge and skills.

According to JobzMall, the average salary range for a Field Service Engineer - CT/MRI (Chicago, IL) in Chicago, IL, USA is $80,000 - $120,000 per year. However, this can vary depending on factors such as experience, skills, and company size. Generally, those with more experience and specialized skills can expect to earn higher salaries in this role.

Royal Philips is a health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.